Reviews (1,469)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing business operations, particularly in lead generation and collecting custom job information. It's easy to install and user-friendly, allowing quick form creation without technical skills. Features include integrations with MailChimp and Google Sheets, and customizable, professional forms. Reviewers praise its performance and reliability, and customer support is noted for responsiveness and effectiveness, with ongoing improvements based on user ...

July 9, 2017

I am not really satisfied with this app because the code they tell you to (paste) in the page your using to create the form is not discrete. it pops out! before the form loads onto the page and is visible for a whole 4 second split. making it look unprofessional, also if you want to place a banner, slideshow, image, or video above the form like at the top in my situation it doesn't let you. Im ...

Moneytagg 2
United States
6 days using the app
August 13, 2021

I bought the PRO version, online customer support does not exist.
Installed on shopify, it is very slow to open, impossible to use it.
Money thrown away.

Ahimaria
Italy
4 days using the app
POWR.io replied August 13, 2021

Hi there,

Thanks so much for taking the time to provide us with this valuable feedback! We apologize for any inconvenience this experience has caused. Your concern has been ...

March 6, 2022

Leider ist die App nicht sehr benutzerfreundlich gestaltet. Mehrere Nachrichten wurden nicht übermittelt.

Schreibwaren & mehr...
Germany
3 days using the app
November 3, 2021

What a bad app, u can't even contact the support team, due to no one will answer you, since 3 days I'm sending them inquiries with no luck, also be careful, if you use the app on ur website, the pages will load very slow and they will never answer u to solve this issue!

sirius.com.sa
Saudi Arabia
2 days using the app
POWR.io replied November 3, 2021

Hi there,

So sorry for your bad experience.
We are third party app which is actually using Iframe and unfortunately we cannot start loading our scripts before all Shopify's ...

August 8, 2018

DO NOT USE THIS APP! The main thing I look for in an app is customer support. These guys are slow to respond and there are many better form builder apps at there just do your research. Also, I deleted the app within an hour and they still charged me a month later and did not refund me and stated "it is in there refund policy."

Terrible Service

Soxx Clothing
Canada
About 22 hours using the app
November 27, 2018

difficult to navigate and no live support . i tried installing . Cant find the installed page or any code to put in. There is no live chat or anyone to contact.

CortiSLIM
United States
About 21 hours using the app
Edited December 9, 2018

I used the app to building a form to register warranties for my products. It was easy to use and gave me just the options I needed. However, once I spent them time to build the form and tested it, it never would send the form info to the email that I provided. Tried many times. Then discovered that it will only take up to 25 form inputs per month. Since I built that for a Warranty Registration, I ...

Templar Knife
United States
About 11 hours using the app
April 28, 2017

Absolute rubbish.

Says it is FREE, but every single time you try to publish a form, it wants you to upgrade.

Misleading product. I will never use it or any other POWr plug-in. I despise being tricked into having to pay for FREE things...!!!!!

My Esolution
Australia
About 6 hours using the app
November 27, 2017

Paid to upgrade this app. Made a form and installed on my website, and without my knowledge, the app put a countdown timer on my website (Which was set to 000:00:00:00) for about 3 hours on my product page. 3 hours which I was advertising on social media and probably lost a lot of customers due to having a broken countdown timer on my website.

Athena Sports
United Kingdom
About 5 hours using the app
March 16, 2019

Please i don't understand why it doesn't send no email at all ! I made many test no email for me no confirmation email for customer. I tried to change my email no confirmation mail. IS THAT JUST DECORATION ? Please HELP !

AM leathercraft
Vietnam
About 4 hours using the app
POWR.io replied March 16, 2019

Hello,

I'm sorry to hear that your form is not sending out confirmation or notification emails. I can definitely look into this for you but in order for me to do so, please ...