Reviews (1,453)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its lead generation and custom job information collection capabilities, enhancing website functionality and customer interaction. It features a professional, easy-to-integrate interface with extensive customization options, including Autoresponder, MailChimp, and Google Sheets integrations. Merchants appreciate its user-friendly design and responsive customer support, which effectively resolves issues and provides clear guidance.

March 16, 2019

Please i don't understand why it doesn't send no email at all ! I made many test no email for me no confirmation email for customer. I tried to change my email no confirmation mail. IS THAT JUST DECORATION ? Please HELP !

AM leathercraft
Vietnam
About 4 hours using the app
POWR.io replied March 16, 2019

Hello,

I'm sorry to hear that your form is not sending out confirmation or notification emails. I can definitely look into this for you but in order for me to do so, please reach out to support@powr.io and provide me with the email address that is associated with your POWr account as well as the email that is connected to your form.

Looking forward to your reply!

- Melissa

March 29, 2019

This is the worst app I've used on shopify as I had to recreate my form three times because it kept getting stuck for any changes to publish. You make a change and it doesn't take, you make another change and it stops working altogether. You try to delete it and it just spins in a circle. How it has so many reviews in the positive... #FakeNew Deleting it right now!

Badass Running Company
United States
About 4 hours using the app
Edited October 16, 2018

Frustrating, customer service impossible to reach. Had to redo form 3 times and it would not publish or save and wasted so much of my time. I do not recommend this app at all!

Fleet Shield
United States
About 3 hours using the app
August 30, 2017

Espantoso!, Luego de haber comprado el plan PRO, resulta que al instalar un segundo "plugin" tengo que volver a pagar el plan.
Si quiero cambiar el formulario por ejemplo a un mini blog no puedo!
Very Sad.

Alien Store Uy
Uruguay
About 3 hours using the app
February 13, 2019

It's not free! after you spend hours building the forms you notice a pricing at the top and then you find out that it's only free for 25 submissions and for basic capabilities only. Then you delete the app but you find out that you also have to remove your account from another website somewhere hidden in the settings of that website. By this time you would have wasted many hours and been charged at least once for nothing. So just don't.

Hang and Display
Australia
About 1 hour using the app
February 9, 2015

So broken. So so broken. Tried to initially install the app three times and received the error "this element could not be loaded". Then I visited the site and it said the app was installed so I attempted to open the app through my site and got the same error twice. Then I tried to use the report a bug feature on their website and got the same error! I finally tried to just use the code from their page to create a form on my own. Well not only did it sometimes show two forms but sometimes it would show one form and the same error above it! Nope....nope....nope....

Hammers and Heels
United States
About 1 hour using the app
February 19, 2020

Non-refundable monthly updgrades

I must have signed up for the pro version thinking it would meet my needs, within 20 minutes i decided it wouldn't and uninstalled the app.

turns out as per section 9.1 of their terms and conditions, a monthly upgrade is non refundable so they charged me for the full month anyway.

tried to speak to support about because i thought it was a reasonable request to get it refunded but was denied. would have been nice for them to clearly say non-refundable up front and center vs. burying it in the T&C.

Ivey Student Leadership Conference
Canada
12 minutes using the app
September 12, 2019

$79 a month lol that's actually insane....................................................................

Fitlete Athletica
Canada
12 minutes using the app
POWR.io replied September 12, 2019

Hey there!

Thank you for taking the time to provide us with this feedback. I would love to chat with you to see how we can provide more value for what's offer. This currently allows access to 60+ apps at that rate. Feel free to reach back to POWr support directly and we can answer any questions you may have. -Waylon W | Customer Success

October 11, 2016

It is not free as it claims to be. The free version is so limited that it is simply not worth the while to build a form and be faced with tonnes of restrictions.

Eliquidboutique
United Kingdom
1 minute using the app