POWR: Customer Survey | Poll , 103 reviews

Overall rating
4.7
Counts per rating level
  • 69% of ratings are 5 stars
    71
  • 18% of ratings are 4 stars
    19
  • 3% of ratings are 3 stars
    3
  • 2% of ratings are 2 stars
    2
  • 8% of ratings are 1 stars
    8
What merchants think

Feedback submitted

Merchants appreciate this app for its versatility in collecting customer feedback and creating wholesale forms. It's praised for its user-friendly interface, customization options, and affordability. The app's integration with platforms like Mailchimp and features like conditional logic and pop-ups are also valued. Merchants commend the responsive customer service, particularly highlighting a support member named Richcarde. Its reliability is proven by long-term use and it offers a free version, making it suitable for startups.

Edited January 8, 2019

I used this app to help me understand how users felt about the site, in ways I couldn't understand from watching clicks. It was super - easy to set up and use. I didn't need email addresses, so found it annoying that email is a mandatory field, also, I would love it if there was an option to make the survey come up when the user showed exit intent. But I'm being unfair. This is a great tool.

doser.co.uk
United Kingdom
About 1 month using the app
March 7, 2016

Excellent when it comes to making surveys.

Art And Other Stuff
New Zealand
About 1 month using the app
December 7, 2018

Very handy , easy and user friendly app that allows you to customize surveys and check what your customers think about experience with your store.

WininShop
Serbia
16 days using the app
November 13, 2018

This is an excellent program very simple and very quick to take in hand adapts and integrates easily I like and I recommend this program even for beginners thank you very much

LA VITRINE DE GOGO
France
15 days using the app
April 6, 2019

Didnt see in action yet. Will know more when the actual customers start using this. Seems legit so far though.

novusiter
United States
12 days using the app
January 1, 2019

I like the app except the popup keeps popping up up after the form is filled out and takes over the whole page. Also it can not be set for exit intent only.
A little more work and I might pay for it.

Broadwood Mercantile
United States
6 days using the app
December 18, 2018

Very easy to use and customizable. Giving 4-stars only because I couldn't find an option to launch the survey as a modal form.

Foodgii
Canada
About 2 hours using the app
Edited May 17, 2019

I just installed a free version of this app and so far creating the survey was super easy. Can't figure out where and how to publish it on my store yet but will update I soon as I get that and see the reactions of my customers. So far so good :)

Planner boutique
Croatia
About 1 hour using the app
March 21, 2016

Thank you , save me a lot of time

Smooch The Label
Indonesia
5 minutes using the app
2
2