Reviews (1,055)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its effective management of pre-orders and backorders, with customization at SKU level. It's praised for its user-friendly interface, easy setup, and responsive support team. Many have reported increased sales and compatibility with various themes. Regular updates and new features have enhanced its performance. Merchants also commend its ability to handle large product volumes, bulk editing, and managing fluctuating stock levels.
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Nice work!
This app works magically to incorporate with our preorder items that are scheduled for 2024 Autumn Season. We wanted something that we can broadcast or advertise but without needing to worry about manually fulfill or letting the customer know that this item is for pre-order only. So lucky we found Amai, the support group is even more responsive and professional. Fixed our display issues in no time! Definitely great app and would recommend to any friend I know!
www.x-dream.com.au
Great customer service! They will resolve any issue you have. Highly recommend!
I have got really good support from their team!
App works great. Does many functions that keeps customers informed in the metafields that cannot be done with any other app. Customer support is very responsive as well. We tried them a year ago and had some issues but they seem to have resolved them and the app works great now.
This App is worth every penny. It's really easy to use and does its job perfectly. The support team are amazing and extremely fast, responsive and helpful.
Thank you Amai for the great App and service!
Amai always answers any questions we have so promptly. They make sure that the issue is resolved and we are comfortable with how to navigate the problem is it pops up again. Thank you!
This app is great! My theme is very customer and none of the pre order apps are compatible with it but Amai has the best customer service and was able to configure my theme to work with the am very very quickly and it was up and running in no time. They answer pretty well immediately. Thanks Charlie and Rash for all your help!
Glitched app, does not work sufficiently. I have items set for 'disabled backorder' yet they are available to purchase which in return is causing us so much inconvenience as we are having to personally contact each individual. Will be removing this app as soon as we upgrade our website.
Thank you for your review. Here are some of the findings during our troubleshooting. You can refer to our email to you which provides more details such as screenshots.
- The continue selling when out of stock options are turned on.
- From our logs the last time someone turned off the pre-order for the product was in August.
- There was another pre-order app already installed on 16th May, 2 months before our app was installed.
As mentioned in the email, we would require your assistance to ask Shopify for any audit trial and we can further proceed with our investigation to identify the root cause. Thank you.
Very good app for accepting pre-orders. A couple of minor issues, but they were resolved quickly. We will be using this app continuously as a way to manage inventory in the future.