Overall rating
Counts per rating level
  • 82% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective management of pre-orders and backorders, maintaining sales and customer satisfaction. They praise its user-friendly interface, easy setup, and customization options. Features like automatic pre-order status for out-of-stock items and variant level pre-order handling are particularly useful. The app's dashboard provides valuable analytics and integrates seamlessly with other apps and themes. The support team is known for quick and efficient problem-solving. Some merchants report increased sales and improved customer service.

November 15, 2023

Amai always answers any questions we have so promptly. They make sure that the issue is resolved and we are comfortable with how to navigate the problem is it pops up again. Thank you!

Barbara's Needlepoint
United States
Almost 3 years using the app
December 1, 2023

This app is great! My theme is very customer and none of the pre order apps are compatible with it but Amai has the best customer service and was able to configure my theme to work with the am very very quickly and it was up and running in no time. They answer pretty well immediately. Thanks Charlie and Rash for all your help!

26 days using the app
September 8, 2023

App has been great so far, UI is easier to understand over most apps on the Shopify store. And the support team are responsive and quick to fulfill any requests you have with modifying the assets to your needs. Cannot Recommend enough!

Flaman Fitness
2 months using the app
October 24, 2023

Thank you for fast problem solving. Communication was easy an all problems have been fixed.

11 months using the app
September 4, 2023

Awesome app with awesome customer service. I have been using the app for years now and no complaints whatsoever. Whenever there's a glitch, customer service resolves the problem immediately. Five stars!

Wildash London
United Kingdom
About 3 years using the app
October 24, 2023

Great customer service, solved an issue within my theme in just a few hours.

United Kingdom
28 days using the app
August 9, 2023

We are amazed by this app! The level of customer service provided is truly exceptional - the response time is impressively swift. The array of features they provide appears to be virtually boundless, and we are excited to continue uncovering its potential. Our experience thus far has been nothing short of remarkable!

Flaschenpost Gin
8 months using the app
August 18, 2023

amazing app & service! had a small issue with plugin integration with one of my pre-existing apps, but Jasper was quick to respond and give me a solution. A+

Harper and Lo
United States
About 2 months using the app
September 3, 2023

Customer service is really helpful. Fixed the issues I had promptly.

Almost 3 years using the app
June 27, 2023

Extremely happy with this app! Their customer service is awesome -- very quick response time. We've been using this app for a couple of years now, and it has really helped our sales. Seems like there are so many features they offer that we still need to explore!

United States
About 1 year using the app