Reviews (1,064)

Overall rating
4.4
Counts per rating level
  • 82% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its efficient pre-order management, which boosts sales by allowing sales to continue even when inventory is low. It offers customizable settings at the SKU level and integrates seamlessly across customer touchpoints, maintaining the store's aesthetic. Merchants also commend its reliable performance and exceptional customer support, noting quick and helpful responses to various inquiries.

September 6, 2024

I've been using Amai PreOrder Manager + Notify in my shop for three years, and I love it! Having a reliable way to take and manage pre-orders has saved me countless hours of administrative work, a provides a simple, seamless experience for my customers. The few times I've had an issue with a feature, the customer service and product development team have responded quickly and resolved the issue within a day. I could not be happier with this product and service - they've earned a loyal customer!

Century Guild
United States
About 3 years using the app
September 13, 2024

Our pre-order button stopped working and after reaching out to Amai's support team it was fixed within the day. I greatly appreciate the turnaround time as we don't plan out pre-orders and it is usually something we need live within a few days.

glerups Canada
Canada
2 days using the app
November 14, 2024

Sehr sehr guter Support.
War super hilfreich und schnell bei der Sache. Problem konnte direkt gelöst werden.

WOD World of Discs
Germany
8 days using the app
May 30, 2024

Would definitely recommend this app, it was perfect for what we wanted to do with our pre-ordered products. They also have great customer service, worked out an issue we had with billing the same day.

One Of One Hundred
United States
Almost 2 years using the app
April 18, 2024

We've been very happy with PreOrder Manager for quite some time but I'm writing the review to thank Rash and the team for going above and beyond to help find a solution to something that wasn't working properly on the site. A+ customer service and great to be in touch with a real person instead of an auto-bot!!!! Very satisfied customer. Thank you!

Norwegian Wool
United States
About 2 years using the app
April 9, 2024

Such an amazing app. Has so many settings that just work. I'm surprised Shopify doesn't have anything built in for Pre-Orders, but this app has helped our customers understand the item they ordered was a pre-order. Their customer service is top-notch too. They've fixed any problems quickly.

Inovelli
United States
Over 1 year using the app
May 15, 2024

This product has the best customer support I've ever seen and that's what stands out. It also has all the functionality I need but is still simple to understand and use. Definitely a 5 star product.

Elite Level Status
United States
28 days using the app
March 5, 2024

I've been using Amai Preorder Manager for 4 years now and the app is improving year after year rolling out new features.
You can set customs settings at sku level, pre-order info are display at the cart, checkout and in the order confermation email.

The support is great. Quick at replying and fixing any issue.
It's worthy the fee! No doubt.

Mia Moltrasio
Italy
About 3 years using the app
April 1, 2024

Great, Aoo. It's just what we were looking for with customer verification of pre-order status. Hopefully, it will reduce the amount of email. On-boarding support was great!

Lounge Wagon
United States
5 months using the app
December 1, 2023

This app is great! My theme is very customer and none of the pre order apps are compatible with it but Amai has the best customer service and was able to configure my theme to work with the am very very quickly and it was up and running in no time. They answer pretty well immediately. Thanks Charlie and Rash for all your help!

AZUR FIT®
Canada
5 months using the app