Overall rating
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective pre-order management and sales boosting capabilities. They value its user-friendly interface, customization options, and automatic pre-order enabling feature. The app's ability to manage backorders and track related data is also praised. Merchants report increased revenue and commend the efficient and responsive support team. The well-organized dashboard and clear documentation make it easy to use. Additional features like showing products in pre-order status and integration with the In Stock Reminder app are also positively mentioned.

May 13, 2016

Its a good app, allows customers to buy out of stock items. I only wish it didnt remove the "out of stock" sticker from the product image as now my customers have to click the item before realising that it isn't in stock now but only on pre-order. I'd like the out of stock sticker to be replaced with "pre-order" or "special order" sticker. otherwise its good.

Sovereign Hobbies
United Kingdom
Almost 4 years using the app
September 25, 2016

Shopify is fantastic and very user friendly

New Zealand
Over 3 years using the app
May 21, 2020

I like this app because it's easy to use. Hate that it's $25 a month but that's the price of doing business. This is the third pre-order I've downloaded and again, I've found it to be the easiest to use so far.

Amye's Traveling Boutique
United States
5 months using the app
Amai replied May 25, 2020

Thanks for choosing us! Hope you'll keep enjoying it :)

March 22, 2017

This is a great application with excellent customer support. Installation was not 100% straight forward but the developers were incredibly responsive with getting us running. We look forward to the ability to see all pre-order enabled items in a list.

Supply Testing
United States
Over 2 years using the app
January 12, 2016

The best part of this APP is the support team!. 5 stars service and support!. They are great.

I gave a 4 stars since the install instructions, language and video are oriented for tech knowledgeable people not for ordinary ones like me. I may add I am an entrepreneur managing companies all my life with an university degree and had so much difficulty to understand its installation process.

This been said, I would definitely RECOMMEND it since they want to succeed and to help us achieve our goals, that is GREATLY valued.

I wish them lots of success and improvement so it could be oriented to ordinary people with a friendly language. Thanks!!

Jazmin A.

Over 3 years using the app
October 6, 2020

On the upside - great and helpful support. On the downside - annoying popups that cannot be removed and conflicts with some other apps (which support promptly helped me resolve)

Siccaro DK
3 months using the app
Amai replied October 19, 2020

Thank you for the good review. Noted on your feedback in regards to the pop-ups. We will review it with our dev team on this.

April 10, 2018

You should have an option to pay a deposit for non stock pre order items and pay the balance when the item is ready to ship.

Www Artesano Net
United States
Over 1 year using the app
October 13, 2016

This app has made it easy to integrate a pre-order button into our website. You can customize the style of the button and set order amounts and dates easily. It's really easy to use and I would definitely recommend.

Weave And Willow
Over 2 years using the app
April 30, 2020

The app is good, but it would be really helpful to be able to download a csv of your pre-orders, and to be able to sort the orders better on the analytics page. The app is simple and does a good job.

The customer service is really helpful and the app saves us a lot of time. We've had plenty of pre-orders and it seems really clear to the customer that they're pre-ordering.

ProQ BBQs & Smokers
United Kingdom
4 months using the app
Amai replied May 4, 2020

Thanks for your feedback! Suggestions like yours make us become even better :)

January 4, 2016

This is very convenient and useful, for when my products are currently out of stock.

United States
Almost 3 years using the app