Reviews (1,062)

Overall rating
4.5
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust pre-order management capabilities, noting its customizable pre-order buttons and detailed SKU-level settings that keep customers informed about their orders. They appreciate the responsive customer support that often resolves issues quickly and the continuous updates that enhance the app's features based on merchant feedback. Merchants find it significantly reduces administrative workload and adds substantial value to their businesses.

January 7, 2018

This app confuses me (lots of power, multiple places to change things and you have to get the settings exactly right to get the desired outcome) but their chat support totally solves every question I have and they do it quickly. I'm probably not getting everything I could out of it but when I need it, it's handy.

Ranch Road
United States
About 1 year using the app
March 30, 2018

This app is awesome! It allows me to begin monetizing my pre order sales. I had a small snag having my “add to cart” button match my theme when I first installed the app, and customer service was ON IT within just a few hours with a quick fix. Really love this app and their friendly and quick customer relations!

Poppyandsage
United States
About 1 year using the app
Edited February 26, 2024

Chaire and Dhurga, great customer service support - super prompt & fast. Fixed the issue very quickly --> 5 stars on this Regarding app, UI is quite simple to use and functions seem quite straight forward. Pricing still seem a bit too high to be honest, for what is available in the app, however worth trying. Definitely useful to avoid missing on orders or support new product launches. Thanks,
Josh

REEFLEX | Explore. Create. Inspire.
Italy
About 1 year using the app
Amai replied June 29, 2022

Thanks! It's our pleasure to keep clients satisfied. If you require further assistance, please do not hesitate to contact us again.

Edited July 10, 2018

Great app, Great support Team!
I encountered an issue with the theme, and it was fixed in time and has been working properly.

Babyramacanada Com
Canada
About 1 year using the app
November 24, 2016

A LIFESAVER FOR US, the standard Shopify Pre-Order is nice but we needed MANY more options and this fit perfectly.

Sky Tronics
United States
About 1 year using the app
July 12, 2023

Hello, I just install the app, and works really well. I had some issues setting things up, and customer service, they help me with everything, they were sending me emails after, asking if everything was working. Really happy so far.

Ninefoot Studio . Surf Swimwear
United States
About 1 year using the app
September 6, 2016

The app is free and it does what it's supposed to do. Their e-mail response time is good and we had their developer help us match our theme for a small fee.

Thank you!

Electricfamily
United States
About 1 year using the app
December 6, 2016

The fact you can choose pre order by variant, is a huge plus for us. Although simple to set up, we managed to mess it up but the support has been second to none and was quickly installed perfectly, and one issue we had resolved within a few hours.

Fuss free, great support, and means our customers are better informed about what they are ordering - win win! Can't recommend enough.

Mackenzie George
United Kingdom
About 1 year using the app
October 8, 2016

Excellent! When we were going to develop a private pre-order app, Spur IT team supported greatly.Very quick and effective.

Cupshe
Canada
About 1 year using the app
October 10, 2015

Love this app! Keeps my customers updated on inventory stock and their pre-order status. I used to have to set reminders and compile email lists to notify customers when items are back in stock. Now pre-order manager does all the work for me.

Trebella Wigs
United States
About 1 year using the app