Reviews (1,065)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its efficient pre-order management, which boosts sales by allowing sales to continue even when inventory is low. It offers customizable settings at the SKU level and integrates seamlessly across customer touchpoints, maintaining the store's aesthetic. Merchants also commend its reliable performance and exceptional customer support, noting quick and helpful responses to various inquiries.
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Good app and support team helpful and fast when I needed it.
Just started using the app and am really excited. The only reason I gave 4 stars and not 5 is because I am so new to the platform. If all goes as expected after the easy install, I'll be back to upgrade to 5 stars! Whoo hooo..........
Great app! appreciate the quick customer service and follow through! The app works well and was fairly easy to install - it seems a bit expensive but I am glad it has a lot of flexibility.
Thanks for your feedback. Please know that it's really important for us to keep our clients satisfied, so please drop us a line at your convenience at contact@spur-i-t.com in order to discuss the situation. Hope to hear from you soon!
so far so good hope this works for me . preorder is the name of the game..................................
Thank you for the kind words as well as choosing us!
**Update #3 (4 Days Later)**
I'm updating my star rating because the team from SpurIT has been extremely helpful in resolving my issues. They have supplied me with a full refund for the erroneous charge and have given me lifetime access to the app to remedy my issues. Thank you guys for your help! :D
**Update #2 (1 Day Later)**
I have worked with the Lead Support Manager to resolve my issue. He was also gracious enough to issue me a refund for the $24.95 charge. I greatly appreciate how quickly these guys reached out to me and how professionally they've helped to resolve my unfavorable experience. As soon as everything is back up and running, my refund is processed, and I'm able to go in and try the app, I'll be reviewing my star rating!
**Update #1 (1 Day Later)**
I've been contacted by a customer support rep telling me I had 3 products activated. This might have been from a previous install a few years ago because apparently, you have to remove code from your theme page (which I only discovered this time). This install I only had ONE active product and was still charged. I have also been contacted (and responded to) the Lead Support Manager from the development company who offered to personally rectify the situation, which I greatly appreciated. I'll update here when and if I hear back.
**Original Review**
I downloaded the app and was pleased that with the FREE plan I would be able to utilize one product for pre-order. But I was disappointed and quite honestly offended to find that I'd been charged for the Unlimited New plan even though I only had ONE product active for Pre-Order. I don't like dishonest apps and am deleting this app immediately solely for this reason.
You are more than welcome! It's our pleasure to keep clients satisfied :)
Works pretty good. Be sure to check the theme files to match the button submit ID that is in the app. Took me a while to find that in the documentation, but once I found it the app works good.
Your app so far so good.but should add a function that enable user to enable preorder for variant also.If user want to enable only for specific variant there is a option that enable this functionality.
The support team were very helpful in working through the finer details. Much can be implemented yourself, but they're there when you need – and fast. Nice.
I really like the setup of this app. However I'm still in the free trial and using it on a live drop and the pre-order doesn't actually show on our sold out sizes even though it's activated. I trialed it yesterday to make sure it worked.. and it did work, but it took 5-10 minutes to change from "add to cart" to "preorder" after a size sold out. Is this normal?
Thank you for the feedback. We will call you today to find out more about your issue.
Update 20/7: Hi, we tried to call you but to no avail. We had also sent our Google Meets appointment. We had also sent multiple emails to info@dotb*****ds.ccom.
Just started incorporating this into my website. The integration was easy. One functionality I think would be useful, would be the ability to see on the dashboard, which items have the most pre-orders (by number of orders of the item and also number of clients who ordered the item). Otherwise, good app, looking forward to using it in my store.
MDG