Reviews (1,064)

Overall rating
4.4
Counts per rating level
  • 82% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its efficient pre-order management, which boosts sales by allowing sales to continue even when inventory is low. It offers customizable settings at the SKU level and integrates seamlessly across customer touchpoints, maintaining the store's aesthetic. Merchants also commend its reliable performance and exceptional customer support, noting quick and helpful responses to various inquiries.

April 24, 2023

Great customer service. Generally extremely quick to respond to any issues and fix them. They've been great to work with!

AMANDA PEARL
United States
About 7 years using the app
October 15, 2017

Asides from a display thing with a ribbon explaining the button/functionality, the app works great. It requires a proper installation from Spur-IT, which will be performed in a timely manner and the rest is history. You can make it as functional as you need, creating tags for platform and inventory management sorting. The pool of pre-orders will also be stored at an app level, so you will always have a backup just in case. Support has been always on point, attending inquiries and issues promptly. Would definitely recommend this app.

Sofamaniastore
United States
Almost 7 years using the app
October 2, 2015

This app works great. I get a lot of pre-orders for new releases. This app helps me manage them all.

www.rwhobbies.com

Rw Hobbies
United States
Almost 7 years using the app
October 6, 2016

Amazing App that helps with inventory level forecasting. I now have pre-orders paid for and can order the correct stock from the supplier everytime. Well done.

Retrosales Com Au
Australia
Over 6 years using the app
June 29, 2018

This was the perfect solution to allow us to offer products for sale not regularly kept in stock. Customer service is fast and excellent.

Idreamoffrance
United States
Over 6 years using the app
October 18, 2015

Very helpful. Our customers preorder items months before they are manufactured. This ap increases the value of shopify for us immensely.

Mrmuffinstrains
United States
Over 6 years using the app
Edited March 22, 2020

Had trouble installing the app, and when I emailed the support team - I instantly received a reply! Amazing. Philip from support helped and assisted us with no questions asked. Having pre-orders for almost three years now, and this app truly is heavent sent. Thank you Philip & SpurIT! I wish you all the best.

Great support help by Alexander when I had trouble with the pre-order design tab. Incredibly quick and efficient as usual and I've been with them for 3 years! :) Nothing negative to say about SpurIT.

Update: Customer service from this company is still amazing! Artyom got back to my concern 5 minutes after I messaged them and fixed everything for me in a split second. Thanks you guys!

The General Store By Plus Minus
Singapore
Over 6 years using the app
October 5, 2015

Great app and a most helpful team.

Elida Trading
United Kingdom
Over 6 years using the app
February 24, 2020

solve problems quickly! We have been used this app for a year, it really solves our problems and will keep using.

Frockaholics at Momento Dezigns
Australia
Over 6 years using the app
Amai replied March 2, 2020

Glad that you've found our app that useful :) Good luck to your business!

December 8, 2016

Pretty easy to set up. I had trouble getting it to work properly with my theme. I ordered the installation service and their support team got it taken care of right away. I would recommend the service.

House Party Games And Events
United States
Over 6 years using the app