Reviews (1,061)

Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its effective pre-order management and customization options, noting it significantly reduces administrative tasks and enhances customer transparency. It integrates well with various themes, ensuring clear pre-order information throughout the shopping process. Merchants also highlight the exceptional customer support, with a responsive team that often resolves issues the same day. This app is valued for streamlining pre-order processes with continuous updates and reliable performance.

October 10, 2023

Good app. Fast helpdesk help with instructions and solve issues. App is easy to set up

PE Cosmetics
Netherlands
About 4 hours using the app
October 30, 2023

Unclear how it works and I want to cancel my trial, but there is no option unfortunately.

Hazel & Berry
Netherlands
About 5 hours using the app
Amai replied October 31, 2023

Thank you for your feedback. If you are unclear how it works, there are several ways to do so.

1. Contact us via chat in-app.
2. Using the link provided in-app and also stated in the onboarding email, scheduled a free and unlimited 1-on-1 session with our onboarding team.
3. Self-help FAQ that could be found in-app, in the onboarding email and also the chat widget itself.

We had also sent an email to you but had yet to hear back.

As mentioned in our self-help FAQ you can cancel the subscription by uninstalling the app. You can read more here:
https://help.amai.com/en/articles/5806598-how-do-i-unsubscribed-from-the-pre-order-manager

If you need help uninstalling, please contact our team at support@amai.com. reply to the email we had contacted you with or simply use the in-app chat widget as we can assist you accordingly.

If you want to understand more how Shopify apps billing work, please refer to the following Shopify guide so you have more clarity on that.

https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps

October 6, 2016

This app helps me capture sales and retain customers that I would otherwise lose with having sold out product. My items sell out quickly and customers used to get frustrated but now with this Pre-Order app, they at least feel like they are next in line for the product and not completely out of luck. Thanks Pre-Order Manager!

Rich Boys
United States
About 8 years using the app
October 13, 2015

Great app that works exactly the way I wanted it to! Customer service was excellent! The price is right for this must have app!

Skinizen
United States
About 8 years using the app
February 24, 2018

Love this app!!! Works great and their customer service is wonderful!

Rad Joy
United States
Almost 8 years using the app
June 9, 2017

Great app, easy to use, simple and straight forward.

Swim Smart
United States
Almost 8 years using the app
May 5, 2017

The app works great! Simple to use and very effective.

Smart Alley
Singapore
Over 7 years using the app
September 11, 2019

Works as advertised. A lot of settings that covers virtually any scenario. Good customer service too.

Alpatronix
United States
Over 7 years using the app
Amai replied September 12, 2019

We are most grateful that you took time out of your busy schedule to leave us a review. Please feel free to get back to us if you need further assistance. We are here to help you any time.

March 23, 2018

Really helpful in customizing the look of the button. Really appreciated their help!

Manos Zapotecas
United States
Over 7 years using the app
September 26, 2016

Heard great things so am trying it out.

Glass Handbag
United States
Over 7 years using the app