Reviews (1,064)

Overall rating
4.4
Counts per rating level
  • 82% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its efficient pre-order management, which boosts sales by allowing sales to continue even when inventory is low. It offers customizable settings at the SKU level and integrates seamlessly across customer touchpoints, maintaining the store's aesthetic. Merchants also commend its reliable performance and exceptional customer support, noting quick and helpful responses to various inquiries.

February 15, 2023

Great support from the team, quick responses and resolutions. Set up assistance and bug handling all handled professionally.
They are always pushing the app's limits by adding new functionality, which is increasingly important for us.

The Chelsea Gamer
United Kingdom
Over 6 years using the app
Amai replied March 2, 2023

Thanks! It's our pleasure to keep clients satisfied. If you require further assistance, please do not hesitate to contact us again.

January 22, 2020

We've been using this for over a year with great success! We had one issue and their support team resolved it quickly. We've very pleased with the back order and pre-order function!

Priority Bicycles
United States
Over 6 years using the app
Amai replied February 19, 2020

Thank you, your feedback is highly appreciated :)

November 10, 2015

Great app. Easy to use and set up. We publish new teaching guides every month and this has helped us by allowing our customers to pre-order. Highly recommended!

Scene By Scene
Ireland
Over 6 years using the app
July 9, 2015

I had a few teething problems initially after installing the app - but I found the help instructions very clear, and the support from the developer was almost instantaneous. A simple concept done well! This has helped me get product online for sale while it is still in production. Thanks!

Oorr
Australia
Over 6 years using the app
January 18, 2017

Great app, is easy to use & support team are very helpful!!!
love this app!!

Maryloustore
United Kingdom
About 6 years using the app
December 15, 2016

App is great, it works just like it should and customer service is quick.

56buick
United States
Almost 6 years using the app
September 29, 2016

So far this app has been amazing with my pre-orders

Sschicb
United States
Over 5 years using the app
Edited March 17, 2020

Brilliant App w/ Phenomenal Support!

Latest Updates are amazing.

Over the top support at lightning speed via Chat!!

By far the most amazing support I've ever experienced here especially with a Free App.

They were more than friendly & quick to respond with our only issue when upgrading theme. Resolving before our theme developer even answered the same email.

Highly recommend this app and company

Lauren Moshi
United States
Over 5 years using the app
September 16, 2016

The ability for customers to pre-order is key for us and this app is the most important one I've added to our store. It makes our shop work!

Bsim Store
United States
Over 5 years using the app
October 24, 2018

I am immensely impressed with this app! It's extremely easy to implement, looks natural on the site and they've worked out all the annoying bugs that exist in apps like Pre-Order Hero.

Additionally, their support team is amazing: Responsive, solutions-oriented and pleasant to work with.

Try it!

The Giving Keys
United States
Over 5 years using the app