Overall rating
4.5
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective management of pre-orders and backorders, with features like SKU level customization, pre-order status updates, and user-friendly interface. Many commend its reliable performance over the years and compatibility with various themes. However, some reported issues with the app not blocking orders after reaching stock limits. It's recommended for managing waitlists, launching pre-sales, and altering the appearance of sales buttons.

October 15, 2017

Asides from a display thing with a ribbon explaining the button/functionality, the app works great. It requires a proper installation from Spur-IT, which will be performed in a timely manner and the rest is history. You can make it as functional as you need, creating tags for platform and inventory management sorting. The pool of pre-orders will also be stored at an app level, so you will always have a backup just in case. Support has been always on point, attending inquiries and issues promptly. Would definitely recommend this app.

Sofamaniastore
United States
4 months using the app
February 26, 2021

Love the simplicity and ability to add a message at checkout. The option to trial with one item for free is perfect to trial the app.

DrinksPlinks
Australia
4 months using the app
Amai replied June 7, 2021

Thank you for the kind feedback! We are glad that you like our app.

February 7, 2016

This app has saved me from losing orders when I go out of stock! Easy to install and integrates well with my store. One happy user! Thanks guys for a great app.

Cyberhobbit
United Kingdom
4 months using the app
October 10, 2022

So far so good! Charie in customer support was super patient and helpful in helping our store launch PRE-ORDERS. We're exciting to utilize all their features, including COMING SOON (something we've been communicating manually). This will save us CustServ time internally. Thank you!

ÈYES ARE THE STORY
United States
4 months using the app
Amai replied October 13, 2022

Thank you, that's our pleasure ! Glad you like the app :)
If you require further assistance, let us know.

August 18, 2023

amazing app & service! had a small issue with plugin integration with one of my pre-existing apps, but Jasper was quick to respond and give me a solution. A+

Harper and Lo
United States
About 2 months using the app
Edited July 9, 2020

The support has been fantastic. They managed to apply the app on our inventory of over 11000 products. I recommend this app for any store.

Pipeman
Kenya
4 months using the app
Amai replied July 12, 2020

Thank you for the awesome feedback and encouraging words.

September 13, 2019

We Installed the plugin some days ago and we are testing it for our
migration from magento ...

The app work as expected, only a little conflict with our theme but solved from the Support Team in quickly and perfectly way

I Will Keep the app for long time

italtoys.it
Italy
4 months using the app
Amai replied September 16, 2019

We are most grateful that you took time out of your busy schedule to leave us a review. Please don't hesitate to contact us if you need any help!

November 13, 2019

These guys are great! I reached out because the pre-order button wasn't working in my "related products" section. Instead of asking me to pay for custom development, they added a new capability to the entire app so everyone can use that feature now. So awesome!

Cozie Gal
United States
4 months using the app
Amai replied November 15, 2019

Thank you! Feel free to contact us if you'll face any difficulties

December 30, 2015

This app does everything it says. It was perfect for my needs.

Highexistence Store
United States
4 months using the app
May 20, 2019

Very good customer service, got great help with my problem that I couldn't figure out. Love the customisation part as well.

IAMRUNBOX
Sweden
4 months using the app
Amai replied May 20, 2019

Thank you for your review! We're glad that our team was able to help you. If you need anything else, don't hesitate to contact us!