Reviews (1,063)

Overall rating
4.5
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders, highlighting its ability to keep sales ongoing during low inventory periods. It supports various business models and integrates well with other apps, featuring a user-friendly and customizable interface. The support team is noted for its quick and effective issue resolution, often within the same day, enhancing both sales and customer satisfaction.

Edited April 21, 2020

Basic functions are not in the app. If you update your customer messages when an item is out of stock, it doesn't update them on the page if a customer has been on that product page before.The developer told us that the customer would have to "clear their cache" because their app isn't able to do that. Ridiculous.

Be Good To People
United States
1 day using the app
Amai replied April 22, 2020

Thank you for feedback. We tried to contact you via email and over the phone in order to discuss the situation but didn't receive any response yet. Please drop us a line at ...

December 23, 2020

DO NOT DOWNLOAD THIS APP IF YOU HAVE SUBSCRIPTION OFFERINGS ON YOUR SITE. We downloaded this app and did not implement anything and it caused our site to go down. We had to bring in a developer to fix the issues caused by this. It ended up being a very expensive and ridiculous issue.

Canopy
United States
About 18 hours using the app
November 22, 2020

the app that you MUST stay away from!
leaves code in the background after deleting, and dramaticly slows down your site which comes down to drop in sales. BE WARNED!

unlimitedclassics
United States
About 14 hours using the app
September 10, 2021

Deleted this app and it left behind code and caused my add to cart button to disappear on my product detail page! Would NEVER TRY THIS APP!

Adene Lumae
United States
About 6 hours using the app
Amai replied September 12, 2021

Good day to you. As mentioned in the uninstallation guide located at the main menu of the app, this is the standard behaviour of Shopify as they do and that is why you are ...

June 9, 2020

I uninstalled this app and it destroyed my test product. After uninstalling my products add to cart button is gone, and my new pre-order app won't work. @Developer where is your dirty code that you left behind? Really frustrating experience.

Doublemoss
United States
About 6 hours using the app
Amai replied June 9, 2020

Thanks for your feedback and sorry that you've faced such difficulties. We tried to contact you via email in order to discuss this situation but didn't receive any response ...

October 30, 2023

Unclear how it works and I want to cancel my trial, but there is no option unfortunately.

Hazel & Berry
Netherlands
About 5 hours using the app
Amai replied October 31, 2023

Thank you for your feedback. If you are unclear how it works, there are several ways to do so.

1. Contact us via chat in-app.
2. Using the link provided in-app and also ...

March 4, 2022

I would have loved for this App to work correctly, two attempts and communication with their Dev team we opted to uninstall and move on. If you can get the functions to work on both mobile and desktop you may have a chance but keep your eyes on its back end as at times it had a mind of its own. Shame.

Rider Collective Australia
Australia
About 3 hours using the app
June 16, 2020

WORST APP EVER, DONT EVER INSTALL, IT WILL DAMAGE YOUR PAGE CODE!! DO NOT INSTALL, WORST APP EVER, PLEASE SHOPIFY DELETE THIS APP!

Lunamar
Colombia
About 3 hours using the app
Amai replied June 17, 2020

Dear user, we apologize for any inconvenience caused during the uninstallation process. I had sent a request to help you to uninstall the application via email. Thank you.

November 26, 2020

So far it doesn't work at all and I can only get hold of a bot which is incredibly unhelpful. My test item is tagged as a pre-order and instead of saying SOLD OUT (as before) now it just lets customers buy it. No PRE-ORDER button showing up at all. Meh

LUXE • SOCIETY
New Zealand
About 2 hours using the app
Amai replied November 26, 2020

Good day to you, we had make a few attempts to call you and had sent you an email in regards to your issue (based on your email registered with Shopify).

January 25, 2022

Unresponsive and some generic "all works for us" " is it network problems" type response when contacting support. Have to regression test all functions in shopify it seems as it not really clear what this app left behind.... When signing out of the app after uninstall I got a "sorry to leave you mail. Even the link in the email does not work.... and the email states: "we are working hard to ...

Tråkk Inn
Norway
About 1 hour using the app
Amai replied January 25, 2022

Thank you for your feedback. To give some clarity on this issue let me share what you had asked in your email:

"We have just installed the Pre-Order Manager and it is ...