Reviews (1,063)

Overall rating
4.5
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders, highlighting its ability to keep sales ongoing during low inventory periods. It supports various business models and integrates well with other apps, featuring a user-friendly and customizable interface. The support team is noted for its quick and effective issue resolution, often within the same day, enhancing both sales and customer satisfaction.

September 16, 2016

The ability for customers to pre-order is key for us and this app is the most important one I've added to our store. It makes our shop work!

Bsim Store
United States
Over 5 years using the app
April 13, 2017

Very needed feature, support is fast and helpful!

Brs1
Finland
Over 5 years using the app
May 7, 2019

Has worked flawlessly from the get-go. Ran into a cart malfunction technical issue on a Sunday. Live chat support was there to help and the technical team implemented a fix within 24h while staying in constant communication. Great stuff!

Parker Thatch
United States
Over 5 years using the app
Amai replied May 13, 2019

Thank you for your review! We're glad that our support and technical teams were able to help you. If you need anything else, don't hesitate to reach out!

October 24, 2018

I am immensely impressed with this app! It's extremely easy to implement, looks natural on the site and they've worked out all the annoying bugs that exist in apps like Pre-Order Hero.

Additionally, their support team is amazing: Responsive, solutions-oriented and pleasant to work with.

Try it!

The Giving Keys
United States
Over 5 years using the app
Edited April 19, 2023

I have just started using this app 1 month ago and I find it to be the best one currently available, just note that it will take time to get it set up proper. I added pre-orders to 1000 products and it took about 12 hours to set up. Settings can only be edited on 50 products at a time so it can take awhile but I feel it's worth it for the benefits of managing pre-order separately.

Also in case of theme compatibility issues, make sure to plan time to work with support to get it functioning properly but once they got it working, it's great. Took me 4 weeks to get the issues fixed, communicating with them daily M-F. I am excited to use this app now moving forward. So my advice is use the app, just make sure you have proper expectations of time before jumping in and be patient.

FIVE AND DIAMOND
United States
Over 5 years using the app
Amai replied April 9, 2023

Thank you for the review. We are glad that we can resolve your issues and we are grateful for your assistance rendered during this period of time.

Edited July 26, 2019

Easy to set up and use. It's the best solution if you don't want to miss any sales when you are out of stock. Responsive support. Highly recommended.

Sonno Malaysia
Malaysia
Over 5 years using the app
Amai replied July 26, 2019

Thanks for your review and recommendation! We're happy you're finding it easy to use, and are able to gain so much value from it. Feel free to contact us if you need any assistance, we're always glad to help you!

December 14, 2016

Fantastic app.

Easy setup.

Awesome support!

Michael Lauren
United States
Over 5 years using the app
January 20, 2016

It was way easier to use than I thought it would be! Pretty nice integration! Thanks team!

Chivazwear
United States
Over 5 years using the app
May 30, 2016

Great app, does exactly what I needed it to do. One little hiccup and the support jumped on it and helped me right away!! Awesome :)

My Malas
United States
Over 5 years using the app
Edited October 30, 2019

Great product. Great customer service. No complain at all. This is the best pre order manager across the shopify app store.

Kase
Australia
About 5 years using the app
Amai replied October 27, 2019

We are most grateful that you took time out of your busy schedule to leave us a review.
Please feel free to get back to us if you need any assistance. We are here to help you any time.