Overall rating
4.5
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective management of pre-orders and backorders, with features like SKU level customization, pre-order status updates, and user-friendly interface. Many commend its reliable performance over the years and compatibility with various themes. However, some reported issues with the app not blocking orders after reaching stock limits. It's recommended for managing waitlists, launching pre-sales, and altering the appearance of sales buttons.

May 22, 2020

Nice app with nice features, it's great that the app allows using 1 product for free to test it, highly recommend!

Cosmoletics
Belarus
26 days using the app
Amai replied May 25, 2020

Thanks for your feedback, it 's highly appreciated :)

April 26, 2018

I needed a way to do pre-orders for my website and came across this. The reviews were good so I decided to give it a try. The set up was relatively easy and when I had a problem, I contacted their Support Chat. Wait time was only a minute and Julia was able to figure out the issue very quickly. Was super impressed.

Benchmark Fr
United States
25 days using the app
October 18, 2016

Amazing app,works a treat once set up !

Thewatchdealr
Australia
25 days using the app
November 3, 2015

So far so good. No problems yet!

Specialoccasionsgiftware
United Kingdom
25 days using the app
June 2, 2016

This app has worked great for our store, www.atlascoolers.com! Due to the amount of orders that come through for our products, we want customers to have the option to pre-order items without the hassle of having to update our product information every time we have product available. By doing this, it gives a customer a heads up the items are not available before checkout so they will not have to follow up with us by phone or email. Before this app, we would get bombarded with emails and phone calls about where their order was because the customer had no way of knowing inventory availability and would wonder where their product was! By far one of the best apps we have added to our store. Without it, we might need staff just to answer calls!

Atlascoolers
United States
25 days using the app
March 1, 2022

Incredible support! I got the help I needed in no time. Super easy, they logged on to my website and changed what needed to be changed. A+++

OLOVSON
Sweden
25 days using the app
Amai replied March 2, 2022

Thank you for your kind words! It's our pleasure to keep clients satisfied. If you require further assistance, please do not hesitate to contact us again.

November 27, 2020

We used this app for a couple weeks as we had our Bath Collection box available for pre-order. We only needed the Free plan so it was perfect and we really like the experience. A few days back we deleted the app in order to make the product available, however we didn't follow the unninstall procedures and we ended up messing that product page. Luckily, I message the support team which fixed everything in just a couple hours time, I was surprised with the rapid response and the professionalism. Like I said, we didn't pay for the app and still they treated us like we did. That is awesome! Thank you Charie and the app developers!

Kuwaloo Care
United Kingdom
25 days using the app
Amai replied June 7, 2021

Thanks! It's our pleasure to keep clients satisfied. If you require further assistance, please do not hesitate to contact us again.

November 12, 2015

5-Star product. 5-Star support. Absolutely brilliant.

Ritual Gym
Singapore
24 days using the app
June 10, 2016

Awesome app! Our products weren't quite ready to sell, but this app allowed us to still launch our site. Saved us a ton of time and money

Collection Earth
United States
24 days using the app
October 30, 2015

This app is great! Friendly and helpful customer support.

Rnw2015
Canada
23 days using the app