Reviews (1,065)

Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its efficient pre-order management, which boosts sales by allowing sales to continue even when inventory is low. It offers customizable settings at the SKU level and integrates seamlessly across customer touchpoints, maintaining the store's aesthetic. Merchants also commend its reliable performance and exceptional customer support, noting quick and helpful responses to various inquiries.

November 3, 2015

So far so good. No problems yet!

Specialoccasionsgiftware
United Kingdom
25 days using the app
June 2, 2016

This app has worked great for our store, www.atlascoolers.com! Due to the amount of orders that come through for our products, we want customers to have the option to pre-order items without the hassle of having to update our product information every time we have product available. By doing this, it gives a customer a heads up the items are not available before checkout so they will not have to follow up with us by phone or email. Before this app, we would get bombarded with emails and phone calls about where their order was because the customer had no way of knowing inventory availability and would wonder where their product was! By far one of the best apps we have added to our store. Without it, we might need staff just to answer calls!

Atlascoolers
United States
25 days using the app
March 1, 2022

Incredible support! I got the help I needed in no time. Super easy, they logged on to my website and changed what needed to be changed. A+++

OLOVSON
Sweden
25 days using the app
Amai replied March 2, 2022

Thank you for your kind words! It's our pleasure to keep clients satisfied. If you require further assistance, please do not hesitate to contact us again.

November 27, 2020

We used this app for a couple weeks as we had our Bath Collection box available for pre-order. We only needed the Free plan so it was perfect and we really like the experience. A few days back we deleted the app in order to make the product available, however we didn't follow the unninstall procedures and we ended up messing that product page. Luckily, I message the support team which fixed everything in just a couple hours time, I was surprised with the rapid response and the professionalism. Like I said, we didn't pay for the app and still they treated us like we did. That is awesome! Thank you Charie and the app developers!

Kuwaloo Care
United Kingdom
25 days using the app
Amai replied June 7, 2021

Thanks! It's our pleasure to keep clients satisfied. If you require further assistance, please do not hesitate to contact us again.

November 12, 2015

5-Star product. 5-Star support. Absolutely brilliant.

Ritual Gym
Singapore
24 days using the app
June 10, 2016

Awesome app! Our products weren't quite ready to sell, but this app allowed us to still launch our site. Saved us a ton of time and money

Collection Earth
United States
24 days using the app
October 30, 2015

This app is great! Friendly and helpful customer support.

Rnw2015
Canada
23 days using the app
May 25, 2020

great application, great support, all at the right price. I recommend this application with your eyes closed

Design moi un mouton
France
23 days using the app
Amai replied May 25, 2020

Thanks so much! We are just happy that you love it!

May 6, 2020

We are launching a product tomorrow and decided last minute to add a pre-order app because we know the product will sell out quickly. I had tried two other apps previously, but was not able to get the app working as quickly as I would have liked. After waiting a couple hours to hear back form their support, I became restless.

Third time's the charm right? So I downloaded Pre-Order Manager. I still had a couple issues, but the game-changer was the customer service. Their in-app chat feature had me connected with a support agent within seconds and I not have the button fully functioning after less than an hour. NOTE: My store has a custom theme, so I needed additional help with the code. I was also able to get the button on our quickshop page which is unavailable with the other apps I tried.

Thank you for for speedy, helpful guidance Eugenia :)

green sprouts
United States
23 days using the app
Amai replied May 7, 2020

Thank you so much! It's our pleasure to keep clients satisfied :)
Good luck to your business and thanks for choosing us!

Edited November 20, 2019

Great app! Great customer service! I had some minor issues, but they addressed them right away. It looks good now!

Einstein Underground Press
United States
23 days using the app
Amai replied November 20, 2019

Many thanks for the review!
Let us know if you need any help, we're always glad to assist you