Overall rating
4.5
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective management of pre-orders and backorders, with features like SKU level customization, pre-order status updates, and user-friendly interface. Many commend its reliable performance over the years and compatibility with various themes. However, some reported issues with the app not blocking orders after reaching stock limits. It's recommended for managing waitlists, launching pre-sales, and altering the appearance of sales buttons.

May 25, 2020

great application, great support, all at the right price. I recommend this application with your eyes closed

Design moi un mouton
France
23 days using the app
Amai replied May 25, 2020

Thanks so much! We are just happy that you love it!

May 6, 2020

We are launching a product tomorrow and decided last minute to add a pre-order app because we know the product will sell out quickly. I had tried two other apps previously, but was not able to get the app working as quickly as I would have liked. After waiting a couple hours to hear back form their support, I became restless.

Third time's the charm right? So I downloaded Pre-Order Manager. I still had a couple issues, but the game-changer was the customer service. Their in-app chat feature had me connected with a support agent within seconds and I not have the button fully functioning after less than an hour. NOTE: My store has a custom theme, so I needed additional help with the code. I was also able to get the button on our quickshop page which is unavailable with the other apps I tried.

Thank you for for speedy, helpful guidance Eugenia :)

green sprouts
United States
23 days using the app
Amai replied May 7, 2020

Thank you so much! It's our pleasure to keep clients satisfied :)
Good luck to your business and thanks for choosing us!

Edited November 20, 2019

Great app! Great customer service! I had some minor issues, but they addressed them right away. It looks good now!

Einstein Underground Press
United States
23 days using the app
Amai replied November 20, 2019

Many thanks for the review!
Let us know if you need any help, we're always glad to assist you

Edited March 2, 2020

Very quick support! Runs out of the box with a few clicks that is great! You just need to make some minor adjustments and thats it! In case you do not see any changes try to delete the cache.

Alb Filter
Germany
23 days using the app
Amai replied March 9, 2020

Thanks for your feedback! It's really appreciated :)

February 25, 2018

Excellent and efficient service!

Peach Gallery
Australia
23 days using the app
February 4, 2016

Love it! Big bold red pre-order font in place of the add to cart. Customers will know that the product is not released yet, but they can place an order. In addition, it can be used to warn of an item that is currently not in inventory (sold out or not immediately available), and ask if the customer would still like to order anyway.

I wanted to add that the support is just as top drawer as the product itself. I ran into a small issue and it was resolved in no time!

Tronixweb
United States
23 days using the app
February 13, 2018

Amazing app! Great when you're getting order but can't fulfill just yet!

Yourlixir
United States
22 days using the app
February 2, 2016

I had a few problems with setting up my app, but Philip helped me out immensely and fixed everything promptly. Now the app works great and I've been getting quite a few orders through it.

Writeout
United States
22 days using the app
June 15, 2016

Love this app, it does exactly what I want it to and is easy to customize to match your store's needs. Philip Z and the SpurIT team were incredibly responsive and speedy in helping us set this up. Thank you SpurIT!!

Filmnationmaterials
United States
22 days using the app
March 19, 2021

We've used this app on a handful of stores and it's returned a significant ROI by generating sales that would have otherwise been lost due to stock delays. The support is always prompt and helpful. As well as securing orders, we also use it to gauge interest in new products and ranges, helping us to better plan and manage our product development and stock levels.

Weaver Green Australia
Australia
22 days using the app
Amai replied June 7, 2021

Thank you! We highly appreciate your feedback. Hope you'll keep enjoying the app :)