Overall rating
4.5
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective management of pre-orders and backorders, with features like SKU level customization, pre-order status updates, and user-friendly interface. Many commend its reliable performance over the years and compatibility with various themes. However, some reported issues with the app not blocking orders after reaching stock limits. It's recommended for managing waitlists, launching pre-sales, and altering the appearance of sales buttons.

August 17, 2022

I didn't use the app because I needed other functionality, but the support is great and helped me even after deinstalling the app

Lockcard
Germany
About 6 hours using the app
Amai replied August 22, 2022

Thank you! We highly appreciate your feedback :) If you require further assistance, please do not hesitate to contact us again.

June 3, 2020

Great app, does exactly what it's meant to. Fantastic support too - there was a small styling issue with the button, but Kiryl helped me out very quickly. Love it!

Nooks
Canada
About 3 hours using the app
Amai replied June 5, 2020

Thanks so much! We really appreciate your feedback :)

April 27, 2022

Amazin App!! It is Everything that I have been looking for in terms of managing Pre-Order. Easy to set up and responsive customer services. I set up everything in less than 15 minutes and 10 minutes after installing I already had 2 pre-order orders $$$. Marketing and the cost of customer acquisition are so high if you are running out of stock even if for a few days, you NEED this app!!! Coming soon and Notify me are amazing bonuses of this app. The only downside at this point is that the Notify can't be linked to Klaviyo yet because still in Beta but it is promising.

The Shower Head Store
United States
About 2 hours using the app
Amai replied April 29, 2022

Thank you for the review and your recommendation. We are always ready to assist so don't hesitate to reach out
Good Luck to your business ;)

April 18, 2020

Support was fabulous. Right there with us as we were were setting up. Already up and running. Highly recommended.

playhao - Toy Shop Singapore
Singapore
About 2 hours using the app
Amai replied April 21, 2020

Thank you so much! So good to know that client is satisfied with our service :)

January 20, 2017

Great app. Does what it says on the tin and functionality works perfectly for us.

Had a HUGE pre-order run on our Words Fail Me T-Shirts https://maisondechoup.co.uk/products/wordsfailme after being featured on BBC Radio.

Thanks so much!

Maison De Choup
United Kingdom
About 2 hours using the app
April 2, 2020

Im terrible at computer, yet I find this app very easy to operate. but on top of everything else the help is super real time. i have never used chat features before and bam! best customer experience ever! thank you for your help!

Braccialett
Thailand
About 2 hours using the app
Amai replied April 8, 2020

Thank you so much for such kind words! We are just happy to be useful so feel free to contact us anytime!

October 26, 2017

I just downloaded this app 5 mins ago. It's really easy to work!! I had a quick question and I need a fast answer and using there online chat service I was able to get help with one of their app developers immediately! love the customer service!

Multistrandz
United States
About 1 hour using the app
March 6, 2017

works okay for my store

Goatxlocker
Kenya
About 1 hour using the app
December 6, 2019

Our first encounter with the support team was great! They just asked for our storefront password and the problem was fixed straight away. Support was also very friendly and pleasant.

PALMA
United States
About 1 hour using the app
Amai replied December 6, 2019

Many thanks!
Feel free to contact us if you need any help :)

April 23, 2020

great costumer oriented service:) i enjoyed the simplicity of this app. Check out works and we can sell

Hundpur.com
Germany
About 1 hour using the app
Amai replied April 23, 2020

Thanks! Hope you will keep enjoying it!