Reviews (1,071)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its efficient pre-order management, enhancing both administrative tasks and customer satisfaction. It features customizable settings at the SKU level, theme compatibility, and displays pre-order details across various customer touchpoints. The integration with apps like In Stock Reminder is seamless. Merchants also commend the responsive and effective customer support team, often resolving issues quickly and managing theme integrations adeptly.
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They have a very nice service team and quick to respond. I really liked this
Nice work!
Excellent Support & Features
App works great. Does many functions that keeps customers informed in the metafields that cannot be done with any other app. Customer support is very responsive as well. We tried them a year ago and had some issues but they seem to have resolved them and the app works great now.
Great customer service. Generally extremely quick to respond to any issues and fix them. They've been great to work with!
Great support from the team, quick responses and resolutions. Set up assistance and bug handling all handled professionally.
They are always pushing the app's limits by adding new functionality, which is increasingly important for us.
Thanks! It's our pleasure to keep clients satisfied. If you require further assistance, please do not hesitate to contact us again.
I have just started using this app 1 month ago and I find it to be the best one currently available, just note that it will take time to get it set up proper. I added pre-orders to 1000 products and it took about 12 hours to set up. Settings can only be edited on 50 products at a time so it can take awhile but I feel it's worth it for the benefits of managing pre-order separately.
Also in case of theme compatibility issues, make sure to plan time to work with support to get it functioning properly but once they got it working, it's great. Took me 4 weeks to get the issues fixed, communicating with them daily M-F. I am excited to use this app now moving forward. So my advice is use the app, just make sure you have proper expectations of time before jumping in and be patient.
Thank you for the review. We are glad that we can resolve your issues and we are grateful for your assistance rendered during this period of time.
Had trouble installing the app, and when I emailed the support team - I instantly received a reply! Amazing. Philip from support helped and assisted us with no questions asked. Having pre-orders for almost three years now, and this app truly is heavent sent. Thank you Philip & SpurIT! I wish you all the best.
Great support help by Alexander when I had trouble with the pre-order design tab. Incredibly quick and efficient as usual and I've been with them for 3 years! :) Nothing negative to say about SpurIT.
Update: Customer service from this company is still amazing! Artyom got back to my concern 5 minutes after I messaged them and fixed everything for me in a split second. Thanks you guys!
We've been using this app for quite a while now to manage our pre-orders and it works very well. Recently we had to integrate it with a new update and the support team did a great job sorting it out quickly and with excellent communication. Eugenia was great and resolved an issue I was having right away!
Thank you for your review! We're glad that our support team was able to help you. Feel free to contact us if you need any help!
Love it! Works great, does everything I need it to do. And support was great when I needed help with an issue