Reviews (136)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing pre-order management, boosting sales, and improving inventory control during product launches. It is noted for its easy setup, seamless Shopify integration, and features like customizable pre-order buttons, limits, and Excel import options. The app is reliable, handling high traffic without slowing down the website. Customer support is highlighted as responsive and helpful, available even during off-hours and weekends, increasing merchant satisfaction.

November 27, 2024

Absolutely great customer service! good fee, good service, easy-to-use, quick replies.

7AM Enfant
United States
About 5 years using the app
September 12, 2024

Excellent support, provides quick and effective assistance. The app works well and stands out from other pre-order apps thanks to its Excel import feature.

CUBE Store Göttingen
Germany
3 days using the app
Easyshop replied November 25, 2024

Thank you for your recognition, we will continue to do a great job of service support.

June 12, 2024

Incredible app and support. Makes our life so much easier and easily worth the money!

MY MUM MADE IT
Australia
9 months using the app
Easyshop replied September 13, 2024

Thank you very much for your feedback. We will continue to provide excellent service and continuously improve our products to meet the needs of different customers.

December 23, 2023

App is not working, no support being provided. unable to access the dashboard.

3DM Lifestyle
India
Over 3 years using the app
Easyshop replied December 24, 2023

We sincerely apologize for any unpleasant experience you've had. We have responded to your support email; please check it. Let's work together to resolve any issues you are facing.

October 30, 2016

Easy to set up and install (no coding), works great! Also, needed to contact support several times (as I am tech challenged) initially and they were super quick with responding and assisting me. You can check the Pre-order button in action on our website www.minimonarch.com.au

Mini Monarch
Australia
Over 7 years using the app
October 4, 2020

A must have app for shops that offer or want to offer pre-order products, Easy to install and use and have great customer service!

Big Boy Collectibles
United States
Over 6 years using the app
June 9, 2023

Fantastic Customer Support, we needed help late on a Friday night and we were helped immediately. So important when you are running a website to know backup is there when you need it.. Awesome

Fenton & Fenton
Australia
About 6 years using the app
Easyshop replied June 9, 2023

Our customers are the core of our business, and we want to take a moment to express our sincere appreciation for their continued trust and loyalty. Thank you for allowing us to serve you, and we look forward to continuing to exceed your expectations.

September 14, 2017

Great customer service! They were very quick to reply and help me resolve an issue I had on my end. Thank you PreOrder Me!

Shop Freya
United States
Almost 6 years using the app
Edited April 1, 2022

I would definitely recommend this App. Not only is it extremely user friendly and easy to set up, but the support team is AMAZING! I have been running our e-commerce site on Shopify for the past four years and I've never dealt with a development team like Easy Shop. They responded very quickly to my inquiry and spent the time needed to solve the problem.

Phuyupata
United States
Over 4 years using the app
December 3, 2018

As others have already mentioned, this app works well and customers service is top notch. Moving forward with implementing it across our site.

The Noble Flame
United States
Over 4 years using the app