Reviews (65)

Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pre-order management, highlighting features like customizable messages, variant-specific settings, and an Excel import option. It's noted for user-friendliness and reliability, performing well even during high traffic. The support team is praised for their responsiveness and assistance with customizations and troubleshooting, enhancing both business operations and customer service.

December 23, 2023

App is not working, no support being provided. unable to access the dashboard.

3DM Lifestyle
India
Almost 7 years using the app
Easyshop replied December 24, 2023

We sincerely apologize for any unpleasant experience you've had. We have responded to your support email; please check it. Let's work together to resolve any issues you are facing.

June 24, 2025

Yolanda from PreOrder Me offered great customer support with this app and was able to assist us with how we wanted to use the App on our website. I am very happy with this App and its flexibility in showing Pre-order messages to customers.

UpDown Desk
Australia
2 months using the app
May 18, 2016

Excellent customer service.

Highly recommended!

Carriekrocks
Singapore
Over 4 years using the app
Edited April 1, 2022

I would definitely recommend this App. Not only is it extremely user friendly and easy to set up, but the support team is AMAZING! I have been running our e-commerce site on Shopify for the past four years and I've never dealt with a development team like Easy Shop. They responded very quickly to my inquiry and spent the time needed to solve the problem.

Phuyupata
United States
Almost 4 years using the app
Edited March 6, 2019

We love this app, it gives us the opportunity to presell items seamlessly and the team provides fabulous & quick customer service!

Cami NYC
United States
Over 2 years using the app
Edited September 11, 2017

I had problems with the Pre-order button but they answer me super fast and resolve it no charge. Love the service and app!

Arteliermx
Mexico
Almost 2 years using the app
Edited September 2, 2020

At first this app was fantastic but this year we seem to have problems. We've noticed that when disabling products from preorder that it's not syncing correctly to the inventory flag to change it to stop selling when sold out which has resulted in our business experiencing oversells. Customer service is quick to respond but it's the same reoccurring problem and hope for the stability of the app to improve.

Tony Bianco
Australia
Almost 2 years using the app
Easyshop replied September 3, 2020

I'm sorry to hear that you have had some problems with PreOrder Me app. We’ve checked and resolved this problem. Many thanks for your feedback to help us to improve the app.
Hope we have a chance to get you back.

January 1, 2019

Good App, but keep needing to download every single time want to use it. Hope developer can strengthen this part. www.CarWerkz.com

CarWerkz
Singapore
Over 1 year using the app
Edited May 29, 2018

There are soooo many bugs and inconsistencies with this app. The app works some of the time, but not consistently. We have been using it for months and keep finding the same issues every month - the app doesn't always pick up if a product is out of stock, among other more minor issues. More recently the app stopped working altogether. We contacted the customer service team and they were slow to respond, hard to communicate with and didn't provide any solutions. We since moved on to another Preorder App (yes, there are other, better apps).

Sitting Pretty Halo Extensions
Australia
About 1 year using the app
Edited May 24, 2019

Great app. After making a research, I felt that PreOrder Me has a great relation cost/benefit. The support was great on making adjustments to my theme.

Lúcida Letra
Brazil
About 1 year using the app