Reviews (1,432)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing sales through efficient pre-order management when inventory is low. They appreciate its ease of setup, navigability, and customization options tailored to specific business needs. The app is recognized for its reliable and fast performance across different stores. Exceptional customer support, including quick, helpful responses and personalized assistance like video tutorials, is frequently highlighted, with special commendations for support team member Alina.

November 12, 2022

So far so good! I was using a different app for a while and ran into an issue started looking for other options and found this app. This app is really useful and powerful. I had an issue over the weekend and was able to get virtual support immediately. very happy with the product and customer support!

unicornspell
United States
30 days using the app
Website on Demand Studio, LLC replied November 14, 2022

Hello to our friends at unicornspell

Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team

June 30, 2017

Its a great app and save me tons of time to create this. The only app that is still offering pre-order function for free! Highly recommended..

Nuovocommerce
Malaysia
30 days using the app
February 28, 2024

c'est la deuxième fois que j'essaie d'installer cet application qui ne fonctionne pas! c'est une arnaque! en plus il est noté un essai de 14j alors qu'une fois le paiement validé aucun essai n'est pris en compte!!!

SMART Babyshop
Luxembourg
4 days using the app
Website on Demand Studio, LLC replied February 29, 2024

Hi there,

My name is Sharky, Team Supervisor at Pre-Order Now.

I'm sorry to hear about your experience with our app. We take your feedback seriously and we would like to apologize for letting you down. 

I reached out to you through a separate email to possibly sort things out. We'd love to jump on a call with you and get this fixed quickly. May I know your most convenient time?

I hope to hear from you soon.

Respectfully yours,
Sharky
Team Supervisor - Pre-Order Now

January 24, 2024

I just started setting and the support was incredible quick and helpful. It's exactly the functionality I needed so I believe it will be a great addition to my shop!

Colorway Arts
United States
13 days using the app
Website on Demand Studio, LLC replied January 26, 2024

Hey there Colorway Arts and team!

Thank you for your wonderful feedback! Your review made our day!

Please don't hesitate to reach out if you need our assistance.

November 8, 2020

Very responsive customer service, they solved my problem in less that 15min on a Sunday. The app is easy to set up. Thank you!

Chamaye
France
29 days using the app
Website on Demand Studio, LLC replied November 10, 2020

Hello friends at Chamaye

We really appreciate you taking the time to share your feedback and being so open with us! We are happy that we were able to resolve your issue and we wish you all the best on your ecommerce journey! :-)

-Melissa & The Pre-order Now Support Team

March 10, 2022

Easy to set up and when I ran into an issue a few days into using the app their support team offered speedy helpful service

KAKAO Australia, New Zealand & Asia
Australia
29 days using the app
Website on Demand Studio, LLC replied March 11, 2022

Hello to our friends at KAKAO Australia, New Zealand & Asia

We're so happy to hear that you are enjoying Pre‑order Now. We appreciate you taking the time out to share this review with us and the community! We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team

April 12, 2019

Support was awesome. I am not computer savvy so i had difficulties in the initial setting, but with Robert's support I was able to accomplish the task.

ElanaKattan
United States
29 days using the app
November 8, 2022

Quickly fixed some issues with the size of the pre order button. App works great. Great experience thus far.

Smash Slime
Australia
29 days using the app
Website on Demand Studio, LLC replied November 9, 2022

Hello to our friends at Smash Slime

Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team

June 8, 2022

Nicoz provided excellent support today with installing the app for managing both pre-orders and out of stock notifications. 5 stars xxxxx

Resin8
United Kingdom
29 days using the app
Website on Demand Studio, LLC replied June 8, 2022

Hello to our friends at Resin8

Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team

June 29, 2022

I used this app to pre-sale our pre-workout product. It's been great! When I needed help Vlad was there and willing!

Valhallan
United States
29 days using the app
Website on Demand Studio, LLC replied June 30, 2022

Hello to our friends at Valhallan

Thanks for sharing your review with us and the community. We're delighted to hear that Vlad was able to resolve the issues you had been facing. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team