Reviews (1,463)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pre-order management, noting it boosts sales with its easy setup and user-friendly interface. The customizable settings and clear shipping times enhance customer service and sales. The app is reliable across various businesses, and the customer support, especially from personnel like Alina, is praised for its responsiveness and helpfulness during setup and off-hours.

April 29, 2022

The support is timely and they really try to figure out what's going on. I was having issues and they responded in minutes.

beverlyhillsgc.com
United States
About 2 hours using the app
Website on Demand Studio, LLC replied May 2, 2022

Hello to our friends at beverlyhillsgc.com

Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The Pre‑order Now Support Team

January 20, 2022

I just installed the app and exited to start using but will rate 5 stars for the great support for setting up the styling etc :)

L'Goodie
Denmark
About 2 hours using the app
Website on Demand Studio, LLC replied January 21, 2022

Hi to our friends from L'Goodie

Thank you for your review. We are so happy to have you as our customer, Our goal is always to go above and beyond. Please do not hesitate to reach out to us in support at any time so we can exceed your expectations in the future.

Tanu and The Pre‑order Now Support Team

September 10, 2020

As soon as I installed the app, the main menu on the homepage wasn't responding and functioning anymore.

[stoke] Market
Canada
2 days using the app
Website on Demand Studio, LLC replied September 10, 2020

Hello!
I am terribly sorry to hear about this. That is NOT AT ALL normal for our app.

We can help you right away and fix that RIGHT NOW if you will allow us to? We are 100% here to help, day and night...

Thanks,
Sean & The Pre Order Now Team

July 11, 2021

Huge life saver!!!! Sitting dormant while waiting for inventory was a huge issue. Now money can keep flowing and we can forecast inventory better.

Embellished
United States
About 2 hours using the app
Website on Demand Studio, LLC replied July 12, 2021

Hello friends at Embellished

Thank you! We appreciate this fantastic review! We are glad the app was able to solve this issue!

-Melissa & The Pre-order Now Support Team

March 16, 2022

Amazing customer support!!!! Josh was really helpful, he helped us to customize the app on-demand!!

33Fuel
United Kingdom
About 2 hours using the app
Website on Demand Studio, LLC replied March 16, 2022

Hello to our friends at 33Fuel

Thank you for the glowing review. We're so happy to hear that you are enjoying Pre-order Now. Josh is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Josh, who we know will be delighted to read your comment.

Cheers,
Pushpesh & the Pre‑order Now Support Team

April 12, 2020

Very nice app, useful. The pre order buttons are very good and works perfectly, the main job is done.

4 stars because the app can be faster and the price for the better plan is a little bit expensive. Maybe think to decrease, at least, the first months for the new customers

The Amazing Collectables
France
1 day using the app
Website on Demand Studio, LLC replied April 13, 2020

Thanks so much for taking the time to leave a review 🙏 We're happy to hear it's working so well on your shop.

Regarding our premium plan, we're happy to provide a full 60-day moneyback guarantee. If you use it for 60 days and it does not pay for itself, you can uninstall it. Contact us, and we will refund you the entire cost of the app 😄

December 12, 2022

Amandeep provided quick, friendly, informative, and precise service helping get Breezinout.com setup with Pre-order functionality. Thank you!

Breezinout
United States
About 2 hours using the app
Website on Demand Studio, LLC replied December 13, 2022

Hello to our friends at Breezinout

Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that Amandeep was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

June 23, 2019

I used this app so that my customers can see clearer and more distinctly that it is a pre-order and it worked wonders, and just by simply tagging my products, I was able to edit and customize the function to my preference and add it to my website store!

KRMerchs
Singapore
About 1 hour using the app
January 11, 2023

The support was top notch! Nicoz helped me solve a bottom with the preorder button. He was not only thorough, he was was also effective and quick. What I had been trying to do for an hour took him 3 minutes! Im so grateful for the assistance!

Plant In Purpose
United States
About 1 hour using the app
Website on Demand Studio, LLC replied January 12, 2023

Hello to our friends at Plant In Purpose

Thanks for sharing your review with us and the community. We're delighted to hear that Nicoz was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team

April 12, 2023

Great app and really simple onboarding. Josh did an amazing job helping me style the product and collection badges to match my store's aesthetics. Highly recommend.

FLIPKIP®
Australia
About 1 hour using the app
Website on Demand Studio, LLC replied April 13, 2023

Hello to our friends at FLIPKIP®

Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that Josh was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team