Reviews (1,448)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing sales with its robust pre-order management for both "in stock" and "made to order" items. They appreciate the ease of installation and navigation, along with customizable features that automatically switch "add to cart" to "pre-order" when items are out of stock. The app is noted for its reliability and functionality, which helps maintain sales during stock-outs. Customer support is also praised for its efficiency and responsiveness, with special mentions of helpful staff like Alina who provide personalized assistance.

March 31, 2024

VL2TF collection.
United States
14 minutes using the app
Website on Demand Studio, LLC replied April 2, 2024

Thank you for the 5-star review VL2TF collection and team!

Edited September 21, 2023

Dutchies
Netherlands
28 days using the app
Website on Demand Studio, LLC replied August 28, 2023

Greetings Dutchies,

We're sorry to hear that the app is not currently working well for you.

Regarding the automatic discount problem, this issue is caused by a compatibility conflict between our application and Shopify’s automatic discounts. This occurs solely when discounts or partial payments are enabled within our application while the “purchase option” remains disabled. Our support team had advised you on August 25th to disable this in order to resolve the issue with the other Candy Rack application installed on your store.

The loading time that you’ve observed is likely due to other files and/or scripts installed on your store. It’s advisable to optimize your theme by removing unnecessary elements; this should also serve to speed up your entire site.

We’re unsure exactly what you mean by this; there may have been a miscommunication here. We have escalated this internally and a member of our team will be reaching out to you to clarify and resolve this issue.

We fully intend to fix the problems that you are experiencing and we're very confident that we can get your implementation where it needs to be.

February 22, 2024

BlazzedFitness
United States
28 minutes using the app
Website on Demand Studio, LLC replied February 23, 2024

Thank you for the 5-star review BlazzedFitness and team! We appreciate you support!

May 10, 2024

Better Batter Gluten Free Flour
United States
3 minutes using the app
Website on Demand Studio, LLC replied May 14, 2024

Hi Better Batter Gluten Free Flour and team!

Thank you for taking the time to leave a review. Can you tell us more about your experience? We'd love to hear how we can make our app better for you.

Hope to hear from you soon!

January 29, 2024

Viva Timepiece
United States
21 minutes using the app
Website on Demand Studio, LLC replied January 31, 2024

Thank you for the 5-star review Viva Timepiece and team! We appreciate your support.

April 3, 2024

Pcpkong
United States
3 minutes using the app
Website on Demand Studio, LLC replied April 5, 2024

Thank you for the 5-star review Pcpkong and team!

March 31, 2024

Dripstawears
Australia
10 minutes using the app
Website on Demand Studio, LLC replied April 2, 2024

Hi there Dripstawears and team,

We appreciate your efforts in leaving a review. We'd like to know more about your experience and how to make it better. Can you share any insights about things we can improve?

We hope to hear from you soon!

Respectfully yours,
Sharky
Team Supervisor - Pre-Order Now

September 25, 2023

Undertheoaktree
Philippines
Website on Demand Studio, LLC replied September 26, 2023

Hello Undertheoaktree,

Thanks for leaving us this 5-star review! We appreciate it!!

The Pre-Order Now Support Team