Reviews (1,458)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pre-order management, noting it boosts sales with its easy setup and user-friendly interface. The customizable settings and clear shipping times enhance customer service and sales. The app is reliable across various businesses, and the customer support, especially from personnel like Alina, is praised for its responsiveness and helpfulness during setup and off-hours.

April 14, 2024

Jalisia Collective
United States
17 days using the app
Website on Demand Studio, LLC replied April 15, 2024

Hi there Jalisia Collective!

Thank you for taking the time to leave a review. Can you tell us more? Is there anything we can do improve your experience with our app? Your feedback is highly valuable to us and we would appreciate your input.

We hope to hear from you soon!

December 12, 2023

Bulldog Chic
France
1 day using the app
Website on Demand Studio, LLC replied December 13, 2023

Hey Bulldog Chic and Team!

Thank you for taking the time to leave us a 5-star review! This helps a lot.

Please feel free to reach out if you need any help. Thank you for choosing Pre-Order Now!

November 10, 2023

Petit Folks
Spain
15 days using the app
March 6, 2024

The Olive Tree Singapore
Singapore
About 3 hours using the app
Website on Demand Studio, LLC replied March 7, 2024

Thank you for the 5-star review The Olive Tree Singapore and team! We appreciate your support.

May 27, 2024

BUDDYBOTTLE
United Kingdom
12 minutes using the app
Website on Demand Studio, LLC replied May 29, 2024

Hey there BUDDYBOTTLE and team!

Thank you for sharing your review. Can you tell us more about your experience? We would like to know if you have any feedback that would help us improve our app.

We look forward to your reply!

May 13, 2024

Chopper Mill
United States
2 minutes using the app
Website on Demand Studio, LLC replied May 15, 2024

Thank you for the 5-star review Chopper Mill team!

April 6, 2024

McInnes Custom Caps
Australia
32 minutes using the app
Website on Demand Studio, LLC replied April 8, 2024

Thank you for the 5-star review McInnes Custom Caps!

March 1, 2024

Stanleys Coffee
United States
About 1 hour using the app
Website on Demand Studio, LLC replied March 4, 2024

Thank you for taking the time to leave a review Stanleys Coffee and team!

March 17, 2024

Project zero プロジェクトゼロ
United States
42 minutes using the app
Website on Demand Studio, LLC replied March 18, 2024

Thank you for the 5-star review Project zero team! We appreciate your support!

Edited September 21, 2023

Dutchies
Netherlands
28 days using the app
Website on Demand Studio, LLC replied August 28, 2023

Greetings Dutchies,

We're sorry to hear that the app is not currently working well for you.

Regarding the automatic discount problem, this issue is caused by a compatibility conflict between our application and Shopify’s automatic discounts. This occurs solely when discounts or partial payments are enabled within our application while the “purchase option” remains disabled. Our support team had advised you on August 25th to disable this in order to resolve the issue with the other Candy Rack application installed on your store.

The loading time that you’ve observed is likely due to other files and/or scripts installed on your store. It’s advisable to optimize your theme by removing unnecessary elements; this should also serve to speed up your entire site.

We’re unsure exactly what you mean by this; there may have been a miscommunication here. We have escalated this internally and a member of our team will be reaching out to you to clarify and resolve this issue.

We fully intend to fix the problems that you are experiencing and we're very confident that we can get your implementation where it needs to be.