Reviews (1,513)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy setup and effective pre-order management, which boosts sales during stock resupplies. They appreciate the instructional videos and customizable options that tailor the pre-order experience. The support team is noted for their quick and effective responses, accommodating merchants across different time zones and languages.

January 23, 2024

ブラックスター -Theater Starless- Official Store
Japan
Almost 4 years using the app
Website on Demand Studio, LLC replied January 24, 2024

Hi team!

We'd love to hear your feedback about our app. What did you like? Is there anything we can do to make your experience better? Your input helps us a lot in improving our app.

I hope to hear from you soon!

Regards,
Sharky
Team Supervisor - Pre-Order Now

May 30, 2024

NOEL
United Kingdom
About 20 hours using the app
Website on Demand Studio, LLC replied June 3, 2024

Thank you for the 5-star review NOEL team! We appreciate your support.

May 13, 2024

Manaam Home
Egypt
About 19 hours using the app
Website on Demand Studio, LLC replied May 15, 2024

We appreciate the support Manaam Home! Thank you for the 5-star review!

November 10, 2023

Petit Folks
Spain
15 days using the app
June 2, 2024

Golden Child
United States
About 6 hours using the app
Website on Demand Studio, LLC replied June 4, 2024

Thank you for taking the time to leave us a review Golden Child and team!

June 4, 2024

LANDR
United Kingdom
About 2 hours using the app
Website on Demand Studio, LLC replied June 5, 2024

Thank you for the 5-star review LANDR team! We appreciate your support.

June 15, 2024

Slaapspeciaal
Netherlands
About 2 hours using the app
Website on Demand Studio, LLC replied June 18, 2024

Thank you for the 5-star review Slaapspeciaal and team! We appreciate your support.

March 6, 2024

The Olive Tree Singapore
Singapore
About 3 hours using the app
Website on Demand Studio, LLC replied March 7, 2024

Thank you for the 5-star review The Olive Tree Singapore and team! We appreciate your support.

Edited September 21, 2023

Dutchies
Netherlands
28 days using the app
Website on Demand Studio, LLC replied August 28, 2023

Greetings Dutchies,

We're sorry to hear that the app is not currently working well for you.

Regarding the automatic discount problem, this issue is caused by a compatibility conflict between our application and Shopify’s automatic discounts. This occurs solely when discounts or partial payments are enabled within our application while the “purchase option” remains disabled. Our support team had advised you on August 25th to disable this in order to resolve the issue with the other Candy Rack application installed on your store.

The loading time that you’ve observed is likely due to other files and/or scripts installed on your store. It’s advisable to optimize your theme by removing unnecessary elements; this should also serve to speed up your entire site.

We’re unsure exactly what you mean by this; there may have been a miscommunication here. We have escalated this internally and a member of our team will be reaching out to you to clarify and resolve this issue.

We fully intend to fix the problems that you are experiencing and we're very confident that we can get your implementation where it needs to be.

March 1, 2024

Stanleys Coffee
United States
About 1 hour using the app
Website on Demand Studio, LLC replied March 4, 2024

Thank you for taking the time to leave a review Stanleys Coffee and team!