Reviews (1,461)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pre-order management, noting it boosts sales with its easy setup and user-friendly interface. The customizable settings and clear shipping times enhance customer service and sales. The app is reliable across various businesses, and the customer support, especially from personnel like Alina, is praised for its responsiveness and helpfulness during setup and off-hours.

March 28, 2022

Customer service was so quick and so helpful! I just downloaded and had an issue with the badge not appearing as it should. They quickly fixed it for me, no sweat.

DEVAN GREGORI
United States
Over 1 year using the app
Website on Demand Studio, LLC replied March 30, 2022

Hello to our friends at DEVAN GREGORI

Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The Pre‑order Now Support Team

August 10, 2022

Great app and an even better support team! Massive thanks to Nicoz for the fantastic help! would reccomend.

Hippie Hut Australia
Australia
Over 1 year using the app
Website on Demand Studio, LLC replied August 10, 2022

Hello to our friends at Hippie Hut Australia

Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Nicoz, who we know will be delighted to read your comment.

Cheers,
Pushpesh & the Pre‑order Now Support Team

May 21, 2019

Amazing support! I had a lot of back and fourth with Robert and he was incredibly helpful, Highly recommend this app

EndlessPens
United States
Over 1 year using the app
August 8, 2020

I love this app. It makes preordering so much easier while also maintaining a good ROI with facebook ads. Usually our ROAS would drop significantly on backorders

Momma's Shop
United States
Over 1 year using the app
Website on Demand Studio, LLC replied August 10, 2020

Hello to our friends from Momma's Shop!

Many thanks to you for leaving this great review! We appreciate you using our app, we're extremely happy it has been useful to you! Don't hesitate to reach out to us if you require any further assistance! :-)

Melissa & The Pre-order Now Support Team

April 8, 2021

Just started using this app for my shopify. Very easy to use starting out. Would definitely recommend.

Lightfoot Collectibles
United States
Over 1 year using the app
Website on Demand Studio, LLC replied April 10, 2021

Hello friends at Lightfoot Collectibles

We are super happy you love the app so far, thank you for taking the time out to leave us this wonderful review :-)

-Melissa & The Pre-order Now Support Team

May 16, 2019

Works great on my other store, now need this for my new one and lets see if its as successful! Sure it will be?

MiShop UK
United Kingdom
Over 1 year using the app
February 18, 2019

Quick support to get the app up and running, when needed. Works fine and is easy to adjust the look and feel.

Olleke, Wizarding Store | Online Harry Potter en Disney merchandise kopen
Belgium
Over 1 year using the app
January 17, 2018

Excellent app! It is straightforward to set up and works seamlessly with our inventory app. I like the variety of in-built settings that the app offers which allows us to use it flexibly to suit our needs. I had issues with some customizations and Chris was very helpful, patient and quick to respond. Highly recommended!

Mulamu Furnishings
Singapore
Over 1 year using the app
November 5, 2022

Aman was very helpful with needed changes and fast! Love the app for my pre-order products! Easy to add to select products.

Shady Days
United States
Over 1 year using the app
Website on Demand Studio, LLC replied November 8, 2022

Hello to our friends at Shady Days

Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying Pre‑order Now and that our support is top-notch. Aman is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment.

Tanu & The Pre‑order Now Support Team

March 15, 2022

I really wish they had a way to not allow mixed carts. The customer service team was great fast help and friendly as all got out. Just add that feature, please!!!! Otherwise outstanding.

Emerald City Collectibles
United States
Over 1 year using the app
Website on Demand Studio, LLC replied March 15, 2022

Hello to our friends at Emerald City Collectibles

Thank you for leaving this thoughtful review! We appreciate you taking the time out to share this review with us and the community! We are delighted our support team has been helpful to your requests. Thank you for leaving us the feedback. We are always looking for ways to better our service, and your feedback is a valuable part of that process. We have added your request to our feature list and we will intimate you when we roll out this feature.

Cheers,
Pushpesh & the Pre‑order Now Support Team