Reviews (1,448)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing sales with its robust pre-order management for both "in stock" and "made to order" items. They appreciate the ease of installation and navigation, along with customizable features that automatically switch "add to cart" to "pre-order" when items are out of stock. The app is noted for its reliability and functionality, which helps maintain sales during stock-outs. Customer support is also praised for its efficiency and responsiveness, with special mentions of helpful staff like Alina who provide personalized assistance.

May 18, 2021

Great customer support, still testing the app, had a few adjustments and contacted support, everything fixed within a few hours. I recommend

Tec2GO
Portugal
9 months using the app
Website on Demand Studio, LLC replied May 18, 2021

Hello friends at Tec2GO

Thank you for leaving this recommendation :-) We are happy we could assist you!

-Melissa & The Pre-order Now Support Team

March 4, 2022

so far so good. loving the app so far. had a little trouble setting it up but someone helped me and now everything is good.

The Rebirth
United States
9 months using the app
Website on Demand Studio, LLC replied March 4, 2022

Hello to our friends at The Rebirth

Thank you for leaving this thoughtful review! We are delighted to learn that you are enjoying the app and that it is helping you get the pre-orders. We appreciate you taking the time out to share this review with us and the community! We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Pre‑order Now Support Team

July 12, 2022

Great app! Customer survice is amazing. Some features did not work well when we set it up, but the customer representative team was super helpful!

Boncho Friends
United States
9 months using the app
Website on Demand Studio, LLC replied July 12, 2022

Hello to our friends at Boncho Friends

Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The Pre‑order Now Support Team

September 15, 2022

I had a small problem that was sorted straightaway. Great app and great support! Aman was able to answer my questions very fast!

Imperial Candles
United Kingdom
9 months using the app
Website on Demand Studio, LLC replied September 16, 2022

Hello to our friends at Imperial Candles

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and we are glad that Aman could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Pre‑order Now Support Team

July 1, 2021

Love love love. Does everything it is supposed to do. Allows customers to "Pre-Order Now"! No issues whatsoever. Just sales and the opportunity to assist the customers before the product is ready. Thank you so much! You are a wonderful company and you have designed an amazing app. Thank you!

Sharynland
United States
9 months using the app
Website on Demand Studio, LLC replied July 6, 2021

Hello friends at Sharynland

We appreciate you leaving this superb review! We wish you and your store great success! :-)

-Melissa & The Pre-order Now Support Team

December 2, 2020

This app is really really great easy to use to display item or products for preorders. Makes it easier for the customers.

Infinite Amulet
United States
9 months using the app
Website on Demand Studio, LLC replied December 4, 2020

Hello friends at Infinite Amulet

We appreciate this review! Thank you for taking the time out to write to us! We are glad the app is working well for you so far :-)

-Melissa & The Pre-order Now Support Team

Edited May 24, 2019

Helped us a lot to expand our inventory with pre order. App is doing its job. Great customer support also!

Omahupi.fi
Finland
9 months using the app
June 8, 2020

Seems to work, nice and easy. No problems setting up. Quite happy, lets see how it goes. Will be great for my store if so

HighwayCycles
United Kingdom
9 months using the app
Website on Demand Studio, LLC replied June 9, 2020

Glad to hear that! Excellent work!
PS You'll be surprised with good results ;)

February 2, 2023

Nicole got me out of a jam the night before my pre-launch! Responded to my email and fixed my issue immediately. Thank you!

HOUSE OF STONE
United States
9 months using the app
Website on Demand Studio, LLC replied February 6, 2023

Hello to our friends at HOUSE OF STONE

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and we are glad that Nicoz could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Pre‑order Now Support Team

November 11, 2022

Just downloaded it and loving it so far. Has great customization capabilities you just have to learn where to look.

Minky Designs
United States
9 months using the app
Website on Demand Studio, LLC replied November 14, 2022

Hello to our friends at Minky Designs

Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Pre‑order Now Support Team