Reviews (1,461)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pre-order management, noting it boosts sales with its easy setup and user-friendly interface. The customizable settings and clear shipping times enhance customer service and sales. The app is reliable across various businesses, and the customer support, especially from personnel like Alina, is praised for its responsiveness and helpfulness during setup and off-hours.

February 19, 2021

We recently upgraded our online store to a new theme and in doing so our drop down menu kept freezing on us and our customers, big problem! I'd been working with the theme developer for several days until they determined that the issue was stemming from our Pre-order Now app. I reached out the support team here and within 2 hours they had the problem fixed and our website is now working better than ever. I'm so happy and they were also incredibly pleasant to work with. THANK YOU

The Groovy Plants Ranch LLC
United States
8 months using the app
Website on Demand Studio, LLC replied February 23, 2021

Hello friends at The Groovy Plants Ranch LLC

Thank you for leaving this awesome review here! We are glad we could help, don't hesitate to reach out to us with any more questions you may have :-)

-Melissa & The Pre-order Now Support Team

December 20, 2020

This app is very useful for certain items that we sometimes sell on a pre order basis. The support team are very quick to respond to any questions.

A7 EUROPE
Ireland
8 months using the app
Website on Demand Studio, LLC replied December 24, 2020

Hello friends at A7 EUROPE

Thank you for writing us this great review! We are glad the app is working well for you so far and we are thankful for your support :-)

-Melissa & The Pre-order Now Support Team

May 25, 2022

We installed this app on our new Shopify 2.0 store. To be honest we had a lot of bugs for a couple weeks until Josh got involved. He had everything fixed and working perfectly in less than an hour. Works great now and exactly what we needed!

Prolux Cleaners
United States
8 months using the app
Website on Demand Studio, LLC replied May 26, 2022

Hello to our friends at Prolux Cleaners

Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Josh is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Josh, who we know will be delighted to read your comment.

Tanu & The Pre‑order Now Support Team

March 29, 2023

I appreciate that they offer customizable displays to show that my items are on pre-order. They also have fantastic customer service. When you're in the app, there's a little chat bubble and Nicoz helped me troubleshoot some things pretty quickly. Highly recommend and worth the money.

Auralign
United States
8 months using the app
Website on Demand Studio, LLC replied March 30, 2023

Hello to our friends at Auralign

Thanks for sharing your review with the community and us. We're delighted to hear that Nicoz was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad we hit the mark for you. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

Edited May 10, 2022

online chat are very helpful, defo recommend this app for your preorders. Thanks again to Rasheem amazing support when needed.

Skye's Home Store
United Kingdom
8 months using the app
Website on Demand Studio, LLC replied March 28, 2022

Hello to our friends at Skye's Home Store

We are delighted to hear that you had a positive experience with the PreOrder Now app! We appreciate you leaving us this awesome review! We will definitely relay your appreciation to Jorge, who we know will be delighted to read your comment. We love having you as a customer and we are always here to help your Shopify store succeed!

Cheers,
Pushpesh & the Pre‑order Now Support Team

July 28, 2022

We use this app on two of our stores and have been very satisfied with it. Customer service is responsive and very helpful if you have any issues with the app. We've tried several other pre-order apps in the past three years and this one is the one that best meets our needs at a pricepoint which is very accessible.

🇦🇺 Australian Coastal Passion
Italy
8 months using the app
Website on Demand Studio, LLC replied July 29, 2022

Hello to our friends at 🇦🇺 Australian Coastal Passion

Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed!

Cheers,
Pushpesh & the Pre‑order Now Support Team

January 17, 2021

Once set up, this is fantastic. I'd say this is a "Must-Have" app for anyone experiencing any Covid-19 supply chain delays. Cost is fine. Can't knock it at all!

Heater and Spa Parts
Australia
8 months using the app
Website on Demand Studio, LLC replied January 18, 2021

Hello friends at Heater and Spa Parts

Wow! We appreciate this honest review! We are happy you think the app is a must-have! We wish you and your store great success! :-)

-Melissa & The Pre-order Now Support Team

Edited July 1, 2021

Great app. Customer service was amazing. Professional & quick to respond. Excellent experience! Highly recommend.

Bonnie and Kind
Australia
8 months using the app
Website on Demand Studio, LLC replied July 6, 2021

Hello friends at Bonnie and Kind

We are happy our support team has been so helpful! Thank you for leaving this awesome review!

-Melissa & The Pre-order Now Support Team

April 15, 2023

this was a super dope app. it was a little confusing at first but I got the hang of it. thank you for the opportunity

Universe VI
United States
8 months using the app
Website on Demand Studio, LLC replied April 17, 2023

Hello to our friends at Universe VI

Thanks for sharing your review with us and the community. We're delighted to hear that you like the app. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team

Edited July 29, 2022

I am using this app to sell more, and inform my customers of longer delivery. The support is awesome, made custom code for my site so it fits - really nice. Had some more custom code, and the support was there instant and helped me out. Would recommend Website On-Demand to anyone else thats want to sell more! :)

Rios1931.dk
Denmark
8 months using the app
Website on Demand Studio, LLC replied March 24, 2022

Hello, friends at Rios1931.dk

Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed!

Tanu and The Pre‑order Now Support Team