Reviews (1,448)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing sales with its robust pre-order management for both "in stock" and "made to order" items. They appreciate the ease of installation and navigation, along with customizable features that automatically switch "add to cart" to "pre-order" when items are out of stock. The app is noted for its reliability and functionality, which helps maintain sales during stock-outs. Customer support is also praised for its efficiency and responsiveness, with special mentions of helpful staff like Alina who provide personalized assistance.

January 22, 2019

I'm impressed. I thought I had found a better cheap option...I was wrong lol this is the only way to go for pre-orders.

Lucid Wellness Co
United States
6 months using the app
Edited March 16, 2020

It looks great! I cannot wait to see how it helps me to control my inventory. Setup was as well. I am excited for shoppers to visit my store and pre-order their clothing. Thank you.

Kiology Kollections
United States
6 months using the app
August 16, 2022

Easy to use and did exactly what I needed. It helped me launch my new products without any issue. I would definitely use again.

Integer Tech
United States
6 months using the app
Website on Demand Studio, LLC replied August 17, 2022

Hello to our friends at Integer Tech

Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

April 12, 2022

Amazing support. They were able to fix the issue I was having with showing the pre-order banner on the home page and collection page.

Nerd Toy Cult
United States
6 months using the app
Website on Demand Studio, LLC replied April 13, 2022

Hello to our friends at Nerd Toy Cult

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app, and we are glad our support team could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Pre‑order Now Support Team

May 23, 2023

Amazing app! I had a little issue with the pre-order badge disappearing on my theme, and Josh was so helpful in quickly getting it fixed up. I recently upgraded to the premium edition of the app and find it amazing seeing my store opposite a lot of pre-orders.

Avelina De Moray
Australia
6 months using the app
Website on Demand Studio, LLC replied May 25, 2023

Hello to our friends at Avelina De Moray

Thanks for sharing your review with us and the community. We're delighted to hear that Josh was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

May 11, 2018

This helped alot. now we'll see how my side goes.

Little Bigger
United States
6 months using the app
March 9, 2022

Super fast - great support and easy resolution. Jorge was very polite and helpful and we will most likely be keeping the app

us-neweracap-production
United States
6 months using the app
Website on Demand Studio, LLC replied March 10, 2022

Hello to our friends at us-neweracap-production

Thank you for leaving this thoughtful review! We appreciate you taking the time out to share this review with us and the community! We are delighted Jorge has been able to assist you. We’ll make sure we pass your kind words to Jorge who we know will be delighted to read your comment. We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Pre‑order Now Support Team

July 28, 2020

I used this app to offer pre-orders for the first time with my products and so far it's been great. i already got a pre-order the first week!

PLANTiful Apothecary
Canada
6 months using the app
Website on Demand Studio, LLC replied July 29, 2020

Hello to our friends from PLANTiful Apothecary!

Thanks for leaving this awesome review, we're glad that our app has been useful to you! :-) Don't hesitate to reach out to us with any questions you may have.

Melissa & The Pre-Order Now Support Team

July 7, 2020

With all of the supply chain issues since the beginning of COVID we needed a way to connect our guests to the products they wanted. We tried a number of pre-order apps before deciding on Pre-Order Now and it's been great so far. We had a slight display issue during setup that was resolved by Vlad in support INCREDIBLY quickly. 5/5 stars would recommend.

Bicycle Warehouse
United States
6 months using the app
Website on Demand Studio, LLC replied July 7, 2020

Thank you for choosing us :)

Edited June 2, 2021

I am currently using the app to sell pre-orders at a discount. At first, I had issue getting the discounts applied to multiple quantities. It would only apply to one order. So I reached out to customer service, and in the matter of 12 hours they had it fixed and running smoothly. The support team even went into my store and adjusted the settings to make my store run smoother. I can't recommend them enough!

Wedgiez
United States
6 months using the app
Website on Demand Studio, LLC replied June 4, 2021

Hello friends at Wedgiez

We are happy we could assist you! We are glad the issue was resolved and we wish you and your store great success :-)

-Melissa & The Pre-order Now Support Team