Preorderly • Preorder PreSale

Preorderly • Preorder PreSale

Reviews (67)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
April 11, 2024

Love this app! Does exactly what I need it to do. When I had problems understanding how to do a more complex preorder, Saman did some research and fixed me right up. He answered lots of questions, all in a timely manner. Great app, great support!

Cat's Cuts
United States
About 2 months using the app
Storefrontist replied April 14, 2024

Hi Catherine,

Thank you so much for your wonderful review! We're thrilled to hear that our app meets your needs and that you had a great experience with our support team. Saman is delighted to know that his assistance made a difference. Please remember, we're always here to help and answer any questions you may have.

Thanks,
PreOrderly team

November 26, 2023

Customer service is top-notch! Zora helped me with all my issues. Their "Part of order is a pre-order alert message" is exactly what I was looking for, I couldn't find this feature anywhere else. They also cover features similar to other apps at a lower cost. Easy to use, amazing overall!

BonAppawtite
Canada
About 12 hours using the app
Storefrontist replied December 12, 2023

Hi there:)
Thank you for taking the time to provide valuable feedback. We're delighted to hear that we could meet your needs at your shop. Your satisfaction is our priority, and we want to assure you that we are always here to help. If you ever encounter any issues or have further requirements, please don't hesitate to contact us. Your input is crucial, and we're committed to making your experience even better.

Cheers,
Zora from PreOrderly team

August 14, 2023

Superb support. Great app, Does what it is supposed to do. I tried many other apps but didn't really work well. Very happy with this app and the support team is amazing.

Anayah Jewellery India
India
About 2 hours using the app
Storefrontist replied August 15, 2023

Hello to our friends in Anayah Jewellery,

We're truly grateful that you've taken a moment to share your amazing feedback with us!
Your satisfaction is our top priority, and we're committed to ensuring that our app continues to meet your needs. If you have any further questions or need assistance, please don't hesitate to reach out. We're always here to help!

Cheers,
PreOrderly Support team

July 29, 2023

Customer service is quick, friendly and efficient. Helped me tweak app to suit our store. On the store for a short time, but working away.

Hazelwood Interiors
Ireland
About 12 hours using the app
Storefrontist replied July 30, 2023

Hi to our friend in Hazelwood Interiors,

Thank you so much for taking the time to share your feedback! We are thrilled to hear that you had a positive experience with our customer service team.

If you have any further questions or need additional assistance as you continue using the app, please don't hesitate to reach out. We're always here to help and support you in any way we can.

Thank you again for choosing our app for your store. We appreciate your business and look forward to serving you for a long time!

Cheers,
Zohreh

July 10, 2023

The team at Preorderly is fantastic, I had an issue that they were able to fix within 20 minutes. I've been using the app for over 3 years and never had issues except this one time and was so happy with their prompt help.

allTRUEist
Canada
Over 5 years using the app
Storefrontist replied July 12, 2023

Hi Marcus,

Thank you so much for your kind words and for sharing your positive experience with us! We greatly appreciate your feedback and loyalty as a long-term app user. Definitely, Customer satisfaction is our top priority, and we are dedicated to providing excellent support to our users.

If you ever have any further questions, concerns, or need assistance in the future, please don't hesitate to reach out. We value your continued trust and look forward to serving you for many more years.

Zohreh

November 25, 2022

I have to say I am enjoying using this app and support is excellent. We had a little issue once installed but the developers sorted i straight away. I had a questin about variants and the live chat was fab and helped me within minutes. Seems to be excellent value for money and as a small charity things like this really make a difference

Fledglings
United Kingdom
About 22 hours using the app
Storefrontist replied November 28, 2022

Hello to our friends at Fledglings

Thank you for taking out the time to share this review with us and the community. We're delighted to hear that our support team was able to assist you! We love having you as a customer and are always here to help your Shopify store succeed!

Cheers,
Pushpesh & the Preorderly Support Team

August 11, 2022

This application has all the functionality that I want. Occasionally there is a lengthy delay between updates. At times some products don't work but the support is excellent for fixing these issues fast.

Calm Buddhi
Australia
Almost 2 years using the app
Storefrontist replied August 11, 2022

Hello to our friends at Calm Buddhi

Thank you for taking out the time to share this review with us and the community. We're delighted to hear that our support team was able to assist you! We love having you as a customer and are always here to help your Shopify store succeed!

Cheers,
Pushpesh & the Preorderly Support Team

February 5, 2018

This is the great simple yet effective tool we needed

Kel Pls
New Zealand
1 day using the app
June 18, 2021

This app is great when it works. Unfortunately most of the time it only pulls through the first few products from my store and does not allow me to select any others. I have installed and reinstalled in many times, such a shame :(

Mary Wyatt London
United Kingdom
5 months using the app
August 3, 2022

It will help my pre-order sales! and let customers know when the estimated delivery time! and the customer support was amazing. I had a few issues and they were able to help me timely without interfering with the operations. Highly recommended!

Suma Performance
United States
Over 1 year using the app
Storefrontist replied August 4, 2022

Hello to our friends at Suma Performance

Thank you for the glowing review. We're so happy to hear that you are enjoying Preorderly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Preorderly Support Team