Preorderly • Preorder PreSale , 150 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to continue sales even when products are out of stock, with features like automatic switch to "preorder" and customizable settings for specific variants or collections. Many praise its seamless integration with various themes, speed, and reliability. The app's cost-effectiveness and positive impact on sales are also noted. Additionally, the customer support is commended for its responsiveness and efficiency.
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UPDATE: They were having an app-wide malfunction and helped get everything sorted! The app has been malfunctioning for a week and causing havoc in our store. I have been trying to get the developer to fix it and they keep giving me the run around telling me it will be fixed in 24hrs and nothing. The thing is I know that they are lying and have not tried to troubleshoot my store at all. I had given them developer access a week ago and still have not seen anyone from their end log into my store. Completely unprofessional - I would avoid.
Update:
Roman, the issue that you had been facing had been fixed last Friday. Please let me know if you still face any issues and we will look into them right away. Once again, my sincerest apologies for the inconvenience you had to face.
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Hello to our friends at Hours
Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Preorderly Pre‑order NOW.
I want to extend my sincerest apologies for the negative experience that you had with our app. As discussed, the issue is happening because of the recently released Shopify updates. Our developers are already working on your issue and trying to get it fixed at the earliest. Please check your email for updates. We are working hard to get you up and running as quickly as possible.
At Preorderly Pre‑order NOW, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are met. Your concern was not handled properly, and we are going to take steps to ensure that this situation does not repeat itself. I want to thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is a valuable part of that process.
Regards,
Pushpesh & the Preorderly Support Team
Thank you a lot! This is going to be really helpful and grow my sales!
Very easy setup for pre-order items. And I have a very large catalog 1000+ skus. Support is also super attentive and helpful.
Hello to our friends at House of Holiday
Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Preorderly. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Cheers,
Pushpesh & the Preorderly Support Team
Just trying this app out, will update if I find anything :) Thanks!
It will help my pre-order sales! and let customers know when the estimated delivery time! and the customer support was amazing. I had a few issues and they were able to help me timely without interfering with the operations. Highly recommended!
Hello to our friends at Suma Performance
Thank you for the glowing review. We're so happy to hear that you are enjoying Preorderly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Cheers,
Pushpesh & the Preorderly Support Team
This app is great and the customer support is amazing. I was trying to use a couple other options with our theme but they didn't work. Preorderly worked with me to get it working with my theme. It's easy to use and setup. I recommend this app if you're looking to take pre-orders on your site.
[Update] I've recently left my review here that arose from the frustrations I've got from the app developer's email. However, I restarted using the app and it's working fine for certain products I need the app for. And I got multiple reach-outs from them since the incident. It's clear that they're taking responsibility for their work and provide support even I'm not a paying user. In the light of that, I am here to update my review to reflect the latest status (the old one has been deleted by me which is not relevant now).
Totally love this app - easy to use and turn on and off preorders while you wait for stock to arrive. Support is super quick and efficient too with any requests.
great app, works exactly as described and the support is awesome! I had an issue with the display of the custoomer notification and they jumped on it and fixed it super fast, this is exactly how I expect service to be! Nicely done!
great app and great support, best pre-order app on shopify! Works exactly as expected, I have a lot of customization on both of my stores and this plugged right in. One small issue on the display of the customer notification but support got it fixed almost immediately after being notified.