Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and seamless integration with Shopify themes. They praise its ability to offer quantity discounts, boost sales, and increase average order value. The app's compatibility with both desktop and mobile platforms, as well as its customization options, are also valued. Merchants commend the customer service for its speed and efficiency in resolving issues. The app's compatibility with Shopify POS and customized themes is also noted.

Edited November 24, 2021

Rate 5 stars for their prompt action and kind services, although I had uninstalled the app just because of it's not suiting the web.

Bubble Tea Wholesaler WA
Australia
19 minutes using the app
Amai replied November 24, 2021

Thank you for your kind words ! It is certainly a pleasure to assist you :)

Edited September 12, 2020

I just configured a promotion for my 2nd product and uninstalled the app on the same day within 2 hours and yet have been charged $19.95. This is quite unfortunate as I did not even use it for a day!!

Also, it is not compatible with Shopify multi-currency checkout i.e. the checkout always happens in the store's base currency instead of the currency selected by the customer. This is a major issue with stores that sell globally and in multiple currencies. This limitation should be mentioned clearly on the App's page on Shopify app store so that we can make a well-informed decision. Not cool at all!

Kitchenboon
Australia
About 3 hours using the app
Amai replied September 12, 2020

Thanks for your feedback! We're sorry to hear that you've faced such difficulties. We've contacted you via email in order to discuss this case and help. Looking forward to your reply!

April 4, 2020

Very helpful support team. I couldn't continue service because it was not compatible with my page development app.

buy the rolls
United States
About 3 hours using the app
Amai replied April 8, 2020

Sorry that you've faced such incompatibility :(
Anyway, feel free to contact us if you face any difficulties with our apps in future, we are always ready to help!

Edited August 4, 2020

I have tried the app for few days, choosing the free plan (0$/month) then i have uninstalled the app but it still appears in my shopify monthly bill with 19.99$. Be careful before downloading this app !

Update : The after sale service has replied to my request and I have been refunded with 19.95$.

Exotiss
France
About 2 hours using the app
Amai replied July 13, 2020

Thank you for letting us know about the problem! We've contacted you via email and we believe that the solution will be found :)

October 13, 2020

Be aware! This app uses "draft orders" so you'll, probably, lose abandoned carts and the "pixels" won't be triggered correctly. So, think twice if you want to mess up your funnel in order to use it. By the way, you can do the same using native automated discounts from Shopify.

buymecool
United States
About 1 hour using the app
Amai replied October 14, 2020

Thanks for your feedback and sorry that you've faced such inconvenience. We tried to contact you via email in order to discuss this case but didn't receive any response yet. Please drop us a line at your convenience.
Hope to hear from you soon!

August 26, 2020

I used the application to test it and I uninstalled it the same day and I thought that the 1 free product, I could change it but if you select a second product (even if you remove the previous one) they already charge you 19.95. I want my money back please

¡Ahora Ya!
Chile
About 1 hour using the app
Amai replied August 26, 2020

Thanks for your feedback and sorry that you've faced such confusion and inconvenience. Yes, the app is free for one product page usage. Anyway, no worries! We've already requested a charge reversal from Shopify. Also, we tried to contact you via email but didn't receive any response yet. Please drop us a line at your convenience. Hope to hear from you soon!

June 17, 2021

After deleting, there's still remaining codes in your site (the amai files) , you need to delete manually. quite annoying

Univers Magnétique
France
About 2 hours using the app
Amai replied June 18, 2021

Thanks for your feedback and sorry for any inconvenienced caused. This is the typical behaviour of Shopify Apps as Shopify does not allow apps to remove any code once you remove the app.

We are currently working on an improved uninstallation process to guide the merchants better on the process.

July 8, 2020

Great customer service. The app didn't meet my specific needs and customer service didn't hesitate to reverse my charges. I would love to reinstall it again sometime.

Gingerlining
United Arab Emirates
About 1 hour using the app
Amai replied July 8, 2020

Thank you! We are always glad to help so don't hesitate to reach out to us anytime :)

November 8, 2017

This isn't truly tiered pricing. If you want to setup your pricing based on 0-5, 6-20, 21-50, etc quantity groups it doesn't work. I spoke to 2 different support techs on live chat. One said it would work and the other said it wouldn't work, so they don't even know if it would work.

It also doesn't work with discount codes, so that's strike 2 in my book. This isn't a very useful app. I would give it 0 stars if that was an option, but it isn't.

Popcorn4thepeople
United States
About 1 hour using the app
September 21, 2020

i just instaled this app and it suddenly charge me $19 from me. I just installed this app for 2 days.
Never recomend

Urbankappa
India
About 1 hour using the app
Amai replied September 22, 2020

Thanks for your feedback. As we see in our database, you've enabled the app for 26 products while it allows to use it for free on one product only. Anyway, no worries! We've already requested a charge reversal from Shopify, it will be processed ASAP. Also, we tried to contact you via email in order to discuss this situation but didn't receive any response yet. Please drop us a line at your convenience. Hope to hear from you soon!