Reviews (116)

Overall rating
4.6
Counts per rating level
  • 78% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer service and quick issue resolution. It features a user-friendly interface that simplifies designing and publishing products like t-shirts, hoodies, and hats. The quality of products and prints, along with fast shipping and fulfillment times, enhances customer satisfaction. Merchants also value the extensive customization options, including private labeling, competitive pricing, and a comprehensive product selection, which aid in brand differentiation and profitability.

October 29, 2021

We have been working with Print Melon for over a year and a half. They have successfully helped us streamline our dropshipping merch business. They have excellent customer service and troubleshoot our issues in 12 hours or less. Their print quality is top of the line for direct-to-garment printing. They offer custom labels, printing down the arm and pant legs. Their app makes choosing products, colors seamless and they offer upfront pricing. The only con is the turnaround time, it takes them 5 - 7 business days to get items printed and shipped but this is on par with other direct-to-garment printers. It's just the reality of this kind of service. Print Melon is proactive in offering operation solutions. When shipping was slow with USPS, they took the initiative to offer us better shipping solutions for outside of the US. I will continue to work with Print Melon.

Cody Orlove
United States
Over 1 year using the app
Edited October 14, 2020

Print Melon has excellent standards. We selected PM from several companies we tested when we launched. To this day, PM has provided great service. They ship on or ahead of stated turnaround time, they're highly responsive, and deliver high quality printed products.

Rescue The Republic
United States
Over 1 year using the app
Custom Cherry, INC replied October 15, 2020

Thanks for your review. Its our pleasure to be your fulfillment partner. New categories are coming soon.

Edited August 25, 2020

Print Melon got my attention with their wide selection of quality products, like the Comfort Colors brand, as well as very fair pricing. However, three distinct things made them stand out as winners for me to work with. First was their responsive customer service. I've never waited more than several hours for a response and they are easy to talk to...just like real people! Second was that, even in the middle of the pandemic, they quoted 3-5 day shipping and my order shipped exactly when promised. But the home run was the quality of their printing. Print Melon's solids were solid with no bleed-through. The detail was crisper than I could have expected and the colors were rich and accurate. They are a pleasure to deal with.

Zany Birds
United States
Over 1 year using the app
Custom Cherry, INC replied August 26, 2020

Thanks for your review. We love working with you and making sure your orders are processed within timely manner without any errors. We appreciate your support.

July 8, 2020

so far very good, best for me easier, than spod, printify,printful, best prices so far. i like the design.

JAMOREBLUE
United States
Over 1 year using the app
Custom Cherry, INC replied July 9, 2020

Thank you for your review. Our goal is to make the app as easy as possible so you can get your items published with couple clicks. We appreciate your support, and we are very lucky to be your fulfillment partner.

July 28, 2020

I used Print Melon and other apps to see how they work and what kind of quality of products I’ m going to receive. Print Melon won in the categories of product quality, fast shipping, and communicating with their customers. As a result, I transfer all of my designs to
Print Melon.

Off Tee Shop
United States
Over 1 year using the app
Custom Cherry, INC replied July 28, 2020

Thanks for your review. We appreciate your support and giving us a chance to be your fulfillment partner.

May 27, 2020

Awesome App, i get to print my brand logo on almost all of their products. Prices are great, shipping is super fast, and 5 star customer service. App is very user friendly, it takes minutes to create and publish a product. Thank you guys.

Home and Plan
United States
Over 1 year using the app
Custom Cherry, INC replied May 27, 2020

Hi there,
Thanks for your review. We appreciate your business.

July 7, 2020

Quick turn around times with a lot of product selection. Printing is good and when there are any problems, the team is quick to respond.

TeeKittyKitty
United States
Over 1 year using the app
Custom Cherry, INC replied July 7, 2020

Thanks for your awesome review. We are very lucky to be your fulfillment partner.

April 20, 2022

I sell mostly t-shirts and have been wanting more color and brand choices. Not only did I find that with Print Melon, but they pretty much make the whole process stress free! I'm always worried about how big or small I should make my designs and just wear to place my designs on products. I don't have to worry that anymore because Print Melon makes sure it's all just right for me. Plus, their printing is pretty much perfect. The tees I've received from them look amazing! I've also contacted them multiple times and I receive a prompt reply with friendly and helpful service. I'm so thrilled to have found them! Thank you Print Melon!

Elle Elle 1980
United States
About 1 year using the app
April 10, 2021

I use a few different POD companies and Print Melon is by far my favorite. I do think that they could use an update on their site, it seems to be super outdated. But they have such a wide selection of products, everything so far has turned out amazing, my customers love the products and prints. Customer service is phenomenal. Pricing is the cheapest of the thre POD companies I use. Aside from the site needing an update, I cant complain.

Mindful Mama Threads
United States
About 1 year using the app
Custom Cherry, INC replied April 12, 2021

Thanks for your review and nice comments. We will definitely update our site, thanks for your suggestion. We do appreciate your business and its our pleasure to be your fulfillment partner.

October 7, 2020

I am giving 5 stars!! No question! There were some issues with sizing not matching up in the beginning when I started using them, although the issue seemed to be on my end (I never could figure out what was going on), PM was quick to answer and quick to correct the problem. This did not happen once, but twice, and both times they were there to make it right, and from my understanding, this was a fault on my shop's end. They let me know they would be doing updates to help with my situation and orders have gone through with no problems. They were quick in responses, kind, personable, & patient. Customer service can go a very very long way! It is important to build relationships...I believe they do just that.
Although orders can take a bit longer for processing (understandable), shipping time seems quick.
Thank you PM!
~Tiffany w/The Ruffled Edge

Ruffled Edge
United States
About 1 year using the app
Custom Cherry, INC replied October 8, 2020

Thanks so much for your great review. Customer service is our top priority, our job is to make it sure we fulfill exactly what you need. Its really important to us that we work very closely with our fulfillment partners just like yourself, get to know your needs and make it sure we accomplish your requests in a timely manner. We are very lucky to be your fulfillment partner.