Reviews (116)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer service and quick issue resolution. It features a user-friendly interface that simplifies designing and publishing products like t-shirts, hoodies, and hats. The quality of products and prints, along with fast shipping and fulfillment times, enhances customer satisfaction. Merchants also value the extensive customization options, including private labeling, competitive pricing, and a comprehensive product selection, which aid in brand differentiation and profitability.
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We have been working with Print Melon for over a year and a half. They have successfully helped us streamline our dropshipping merch business. They have excellent customer service and troubleshoot our issues in 12 hours or less. Their print quality is top of the line for direct-to-garment printing. They offer custom labels, printing down the arm and pant legs. Their app makes choosing products, colors seamless and they offer upfront pricing. The only con is the turnaround time, it takes them 5 - 7 business days to get items printed and shipped but this is on par with other direct-to-garment printers. It's just the reality of this kind of service. Print Melon is proactive in offering operation solutions. When shipping was slow with USPS, they took the initiative to offer us better shipping solutions for outside of the US. I will continue to work with Print Melon.
Print Melon has excellent standards. We selected PM from several companies we tested when we launched. To this day, PM has provided great service. They ship on or ahead of stated turnaround time, they're highly responsive, and deliver high quality printed products.
Thanks for your review. Its our pleasure to be your fulfillment partner. New categories are coming soon.
Print Melon got my attention with their wide selection of quality products, like the Comfort Colors brand, as well as very fair pricing. However, three distinct things made them stand out as winners for me to work with. First was their responsive customer service. I've never waited more than several hours for a response and they are easy to talk to...just like real people! Second was that, even in the middle of the pandemic, they quoted 3-5 day shipping and my order shipped exactly when promised. But the home run was the quality of their printing. Print Melon's solids were solid with no bleed-through. The detail was crisper than I could have expected and the colors were rich and accurate. They are a pleasure to deal with.
Thanks for your review. We love working with you and making sure your orders are processed within timely manner without any errors. We appreciate your support.
so far very good, best for me easier, than spod, printify,printful, best prices so far. i like the design.
Thank you for your review. Our goal is to make the app as easy as possible so you can get your items published with couple clicks. We appreciate your support, and we are very lucky to be your fulfillment partner.
I used Print Melon and other apps to see how they work and what kind of quality of products I’ m going to receive. Print Melon won in the categories of product quality, fast shipping, and communicating with their customers. As a result, I transfer all of my designs to
Print Melon.
Thanks for your review. We appreciate your support and giving us a chance to be your fulfillment partner.
Awesome App, i get to print my brand logo on almost all of their products. Prices are great, shipping is super fast, and 5 star customer service. App is very user friendly, it takes minutes to create and publish a product. Thank you guys.
Hi there,
Thanks for your review. We appreciate your business.
Quick turn around times with a lot of product selection. Printing is good and when there are any problems, the team is quick to respond.
Thanks for your awesome review. We are very lucky to be your fulfillment partner.
I sell mostly t-shirts and have been wanting more color and brand choices. Not only did I find that with Print Melon, but they pretty much make the whole process stress free! I'm always worried about how big or small I should make my designs and just wear to place my designs on products. I don't have to worry that anymore because Print Melon makes sure it's all just right for me. Plus, their printing is pretty much perfect. The tees I've received from them look amazing! I've also contacted them multiple times and I receive a prompt reply with friendly and helpful service. I'm so thrilled to have found them! Thank you Print Melon!
I use a few different POD companies and Print Melon is by far my favorite. I do think that they could use an update on their site, it seems to be super outdated. But they have such a wide selection of products, everything so far has turned out amazing, my customers love the products and prints. Customer service is phenomenal. Pricing is the cheapest of the thre POD companies I use. Aside from the site needing an update, I cant complain.
Thanks for your review and nice comments. We will definitely update our site, thanks for your suggestion. We do appreciate your business and its our pleasure to be your fulfillment partner.
I am giving 5 stars!! No question! There were some issues with sizing not matching up in the beginning when I started using them, although the issue seemed to be on my end (I never could figure out what was going on), PM was quick to answer and quick to correct the problem. This did not happen once, but twice, and both times they were there to make it right, and from my understanding, this was a fault on my shop's end. They let me know they would be doing updates to help with my situation and orders have gone through with no problems. They were quick in responses, kind, personable, & patient. Customer service can go a very very long way! It is important to build relationships...I believe they do just that.
Although orders can take a bit longer for processing (understandable), shipping time seems quick.
Thank you PM!
~Tiffany w/The Ruffled Edge
Thanks so much for your great review. Customer service is our top priority, our job is to make it sure we fulfill exactly what you need. Its really important to us that we work very closely with our fulfillment partners just like yourself, get to know your needs and make it sure we accomplish your requests in a timely manner. We are very lucky to be your fulfillment partner.