Overall rating
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and robust functionality, providing a competitive edge through competitor product identification. Its dynamic pricing rules save time by adjusting prices based on various factors. Merchants value the detailed analytics and reporting, enabling them to track and adjust their pricing strategy. The prompt notifications of market price fluctuations are also highly valued. The support team is responsive and often provides custom solutions to merchants' needs. The app is praised as a powerful tool for price comparison, monitoring, and management, offering real-time optimal pricing insights.

October 5, 2022

I can't rate the on-boarding and support team more highly. I was looking to move from my current price checking provider Price2spy and after doing quite a bit of research and comparison I came across Prisync. I found they offered the right balance between functionality and value for money. The main reason for choosing these guys is the ease of use of their system and speed of integration. Even with some of the extra complications with my website and custom bundles the on-boarding team were able to quickly understand the issues and provide a suitable solution. I have no reservation in recommending these guys to anyone looking for an automated price tracking system.

Baby & Co Bristol
United Kingdom
2 months using the app
Prisync replied October 24, 2022

We’re glad to hear those kind words & great review! 🤩 Our team is always here to help you and meet your needs.

May 12, 2023

The product is very useful and provides a competitive advantage which allows us to be on top of our competitors on the market. Special thanks to Ercan who did his best to provide us with the bespoke solution we needed.

All features are awesome for instance the shopping channel setting manages to identify and show all possible products listed by the competitors, which saves a lot of time in market research, but the real benefit for us was the bespoke functionality which provided us with the much-needed option to manually add links from competitors we've found online (e.g. products listed under different brand names etc.).

Overall, a brilliant product that offers everything that a modern e-commerce company would need to be able to make informed decisions about its digital marketing strategy. I highly recommend this product!

United Kingdom
18 days using the app
July 11, 2023

The product is fantastic, easy to navigate and user friendly but what is really exciting me is the customer service level those guys provide. They are on TOP of everything. Responsive and helpful in any aspect! The live chat is actually LIVE... They brilliantly look after your account giving you assistance in any given time! Special thanks goes to Arleen that has been so helpful on setting everything up for us and provided assistance every-time I needed it. And guess what? if she was busy, another agent would jump in to assist straight away.
I would recommend them over and over again.

VERVE Fitness
About 1 month using the app
October 18, 2022

Sanda at Prisync was very helpful in getting me setup with their tool. In fact, she went above and beyond. She was able to help me import all of my products, then created a custom plan based on the actual matched products. I highly recommend using Prisync. It will make your life so much easier and save you lots of time when it comes to researching and matching your competitor's pricing.

Simply Gorgeous
United States
3 months using the app
Prisync replied November 22, 2022

Thank you for your review! We are happy to hear that you are satisfied with the onboarding process. ✨ 🤓

August 19, 2023

100/5* THANK YOU!!! We are more than thrilled with this app!

We have been looking for a repricing tool for a long time, as we have some very price-aggressive competitors - but so far we have not been even remotely satisfied with any of them (too many errors, products not found, prices not adjusted despite manual URL entry).

Now we have discovered PRISYNC and we are SPEACHLESS! (We have just ended the 14-day trial period and now have a monthly subscription)
Finally, we don't have to worry about prices anymore and have a great competitive advantage!!!

The programme not only manages to "recognise" pretty much ALL products fully automatically - no, they even listed competitors for us that we had never heard of before. Prisync is really easy to use, has great features - and helps us as a start-up extremely to hold our own in the market with our big competitors!

PLUS: Special thanks to Ekin and Ercan - your support is fantastic! If there is the slightest problem, they arrange a short CALL and bang: the "problem" is solved.

We very much look forward to working with them for a long time to come!

Codeso Living
18 days using the app
October 21, 2022

Great price monitoring as well as Shopify repricing and a very friendly and flexible support team. We have checked several price monitoring services and many are very expensive and have a high ongoing cost and Prisync offers us the level of detail and flexibility we need. Prisync offers 3 models of monitoring channel based, URL based or Hybrid. We are on a Hybrid plan which allows for finding new competitors, marketplaces as well as monitoring specific URLs manually. Within the 14 days free trial we tested the different setups and then agreed on the plan best suited to our needs and budget. the team did extend our trial period at no extra cost which was very helpful to be sure that this is the right tool. I found that Prisync costs roughly a tenth of rivalling tools, so it's great value for money. There are limits on the products that can be monitored, but no limits on the number of competitors to track against which is great for our business. It does take about a week for the tool to learn and aggregate competitors before the result can be fully evaluated. I would recommend this for anyone wanting to monitor prices as well as reprice your products in Shopify based on pricing across Google Shopping, Amazon, eBay as well as manually added URLs of known competitors. We can track the price history and spot trends with the reporting that can be per product, brand or collection. You also get a dedicated account manager and support team that is at hand to help via email, chat, zoom or phone call and have found the team to be very helpful and responsive.

United Kingdom
About 1 month using the app
Prisync replied December 15, 2022

Thank you for this insightful and informative review! 🙏 We are glad to hear that you have a great experience with Prisync🤓 Our team is always here for you to offer the best solution and pricing plan for you to get the best out of Prisync!

“I would recommend this for anyone wanting to monitor prices as well as reprice your products in Shopify” hearing that made us very happy! Our team is here to help whenever you need! 👋

June 25, 2023

Being a new Shopify store in a competitive market (sports supplements) I am up against some big players and need to ensure my pricing is competitive to attract customers. Being also new to the world of e-commerce my knowledge wasn't the greatest and trying to understand what app's will work best for me has been a bit of a minefield. Whilst other app's talk about their service levels and support, I have not found one as good as the team supporting Dynamic Pricing Optimization.
Through every step of the way they have been brilliant in answering all my questions and ensuring I have full understanding of their services and what they can do to assist my business.
I cannot recommend this App and this team highly enough. Thank you for the great service and support in getting my business off the ground.

New Zealand
3 days using the app
January 11, 2023

PriSync's dynamic pricing option has helped us stay ahead of our competitors. We are yet to explore the new features added recently; however, with our experience, we have no doubt that it would help us explore better. While using an application, it is also imperative that we are getting adequate support, which in PriSync's case is amazing.

PriSync has an amazing support team working under highly skilled account managers and we would like to mention that we really appreciate the support received from our Account Manager, Mr. Mustafa who possess great skills handling with customers, whether it is a newly onboarded client or an existing client, his professional approach helping clients has been commendable.

Amazing job...

Tire Streets
United States
Over 1 year using the app
June 27, 2023

Prisync is a powerful tool that has helped us optimize our pricing strategy. The app uses advanced algorithms to analyze market trends and competitor pricing data to provide real-time insights into the optimal price for our products. With Prisync, I was able to set dynamic pricing rules that adjust prices based on market conditions, inventory levels, and other factors.

One of the key benefits of Prisync is its ease of use. The app is designed to be user-friendly, with a simple and intuitive interface that makes it easy to set up and manage your pricing strategy. The app also provides detailed analytics and reporting, so one can track the performance of their pricing strategy and make adjustments as needed.

It has been a game changer for us eliminating hours of manual work of comparing pricing across the board and then manually changing them in shopify.

KitchenAid Australia
About 1 month using the app
August 14, 2023

We have been using this app for several months now and I love how we are able to see everywhere our product is being sold and for how much. After using this app, we have decided to install and use it on our other Shopify site as well. Highly recommend if you have not tried this app.

United States
7 months using the app
Prisync replied September 6, 2023

Thank you for taking the time to leave a review. We really appreciate your feedback and are glad to hear that you had a positive experience with Prisync. If there is anything else we can assist you with, please don't hesitate to reach out. We are always here to help!🤓