Reviews (211)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and gaining a competitive edge through dynamic pricing and real-time market adjustments. They praise its user-friendly interface, automated pricing rules, and real-time competitor price tracking. Exceptional customer support, including personalized onboarding and responsive service, is also frequently highlighted. Merchants value the significant time savings and competitive insights provided.

October 20, 2024

I just spoke with Ercan, and it was such a pleasure! He's not only a great person but also very transparent about the different options available. He explained what would be the most optimal for our needs and even offered a great deal. After giving me all the advice, we ended up talking about all sorts of things and could have easily kept the conversation going! I highly recommend Ercan—not only is he an awesome human being, but he’s also a gentle soul who genuinely wants to help with everything.

cardkort
Denmark
15 days using the app
February 6, 2025

Does what it promises, tracks competitor pricing so I can act accordingly.

Perfecte Wijn B.V.
Netherlands
13 days using the app
Prisync replied February 25, 2025

That’s exactly what we aim for! Thanks for your review! 💪😇

October 14, 2024

The customer support from this company is second to none. Ercan has personally gone through the software from top to bottom, and unlike most companies, suggested the package that is actually right for us, rather than trying to sell us the most expensive version.

By doing this it allows us to grow and upgrade when we actually need to and make it incredibly viable.

We tried other price tracking software systems before and the function and capabilities of Prisync is a no brainer.

We look forward to working with Ercan and Prisync and are very happy with the what has been provided so far!

Eco Torque
United Kingdom
21 days using the app
December 19, 2024

Great app & very helpful support from Ercan!

Perfume Direct
United Kingdom
15 days using the app
Prisync replied February 25, 2025

Thank you for your kind review. We’ll be sure to share your kind words with him 🙂‍↔️

October 14, 2024

I had a great experience with Ercan from Prisync during our demo. He was incredibly helpful and knowledgeable, tailoring the session to my specific needs. Having been shown the differnt options: URL, Channel, Hybrid I'd say Prisync itself is an excellent pricing optimization tool that makes tracking competitor prices easy and provides valuable insights for improving our pricing strategies.

I highly recommend both Ercan and Prisync for anyone in e-commerce!

Revital
United Kingdom
About 1 month using the app
October 31, 2024

Great onboarding service. Dedicated account manager that consider your needs and help you with testing. Nice and easy interface in the portal. And it works as advertised.

:) Phoneinc
Australia
20 days using the app
Prisync replied February 25, 2025

Thank you! We're happy to hear you had a smooth onboarding experience and found our team supportive. Glad you're enjoying the easy-to-use interface and reliable performance! ☺️

September 26, 2024

We started using Prisync about 3 months ago after using a different app to help us monitor competitor prices. We have found the Prisync system is far more intuitive, more reliable and more advanced than the other system. But the big winner is the support. Ercan and the team were incredibly helpful whilst we trialled and set up the system with responses always within 24 hrs. So far we are very happy with both the app itself and the support we have received.

Inspyer Lighting
United Kingdom
4 months using the app
October 24, 2024

Tested it for 7 days now product by product, and working great! and the match rate is very good, accurate and reliable app.
Customer support is very good, and they are active and available to support most of the time

Anigma
United Arab Emirates
10 days using the app
Prisync replied February 25, 2025

Thanks for your feedback! We're happy to hear Prisync has been accurate and reliable for your store, and that our support team has been helpful. We appreciate it!

September 24, 2024

Fabulous Support, Exactly what we were looking for and very well explained. The custom plan gave us everything we needed. 1 on 1 Support calls and online help is a massive bonus as we navigate our way through the App and learn more. So far it's much better than any other Shopify pricing App we have used and tested before. As with all of these applications its only ever as good as the information and effort you put in, and some mismatches are to be expected. Highly Recommended.

LUX-HOM
United Kingdom
About 1 month using the app
September 10, 2024

We’ve been using this price-tracking app for our eCommerce business, and overall, it’s been a game-changer for staying ahead of the competition. The app does exactly what it promises — monitors competitor prices in real time and allows us to adjust our pricing quickly and efficiently.
The dashboard is intuitive and well-designed. We can easily see competitor price trends, set up rules for automated pricing adjustments, and track our own pricing performance over time. The app does an excellent job of keeping us up-to-date with competitors' prices across various platforms. The price alerts are a lifesaver, especially in such a fast-paced market. One of the best features is the rule-based price adjustments. We’ve set specific rules so that our prices automatically adjust based on certain conditions, which has saved us a lot of manual work.
There is a room for improvement, too. While the real-time updates are great, I’ve noticed occasional delays or inaccuracies in the competitor price data. It’s not a dealbreaker, but it does mean I can’t rely entirely on the automation without double-checking the data.
And finally thanks for the customer support, who are very helpful about onboarding and understanding the platform and plans.

Kidsy
United States
3 months using the app