Reviews (200)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting business efficiency and competitiveness through dynamic pricing strategies. They appreciate the automated rule-based price adjustments and real-time competitor price monitoring, which save significant time. The user-friendly dashboard, which shows price trends and metrics, and the ability to match competitor URLs for precise comparisons, are also highlighted. Merchants praise the app for its reliability and intuitive use, with a customer support team that is responsive and offers personalized onboarding, live chat, and detailed demos. Continuous improvements based on user feedback enhance the overall experience, making it a vital tool for maintaining competitive pricing with minimal manual effort.

August 9, 2022

This app is great for keeping an eye on our competitors. Customer service has also been brilliant with very quick responses!

Joseph Joseph DE
Germany
Almost 2 years using the app
January 11, 2023

PriSync's dynamic pricing option has helped us stay ahead of our competitors. We are yet to explore the new features added recently; however, with our experience, we have no doubt that it would help us explore better. While using an application, it is also imperative that we are getting adequate support, which in PriSync's case is amazing.

PriSync has an amazing support team working under highly skilled account managers and we would like to mention that we really appreciate the support received from our Account Manager, Mr. Mustafa who possess great skills handling with customers, whether it is a newly onboarded client or an existing client, his professional approach helping clients has been commendable.

Amazing job...

Tire Streets
United States
Over 1 year using the app
April 13, 2022

We love using this service, customer service (Rep: Görkem Argun) is excellent and hears you and does their best to meet our requirements. They are willing to adapt and listen to new amendments that help client and provider.

Books2Door
United Kingdom
Over 1 year using the app
Prisync replied June 27, 2022

Thank you for your kind words! Our customer service is here to help whenever you need! 🦾🤓

August 9, 2022

This app is great for helping us track how are competitors are priced! Customer service has been great too, very quick responses :)

Joseph Joseph UK
United Kingdom
Over 1 year using the app
Prisync replied October 5, 2022

Thank you for this great review! 🙌 Our customer support team is always ready to help. 😇

November 15, 2021

Works well - support team are responsive and have helped us deploy this at scale and iron out a few issues to correctly map competitors - would recommend.

Motohawk
United Kingdom
Over 1 year using the app
Prisync replied December 13, 2021

Happy to hear back such positive feedback! :)

February 16, 2023

PriSync as a product simply works and the team who support it are on the ball and rapid to respond to queries. Highly recommended and can't wait to see what's next on the roadmap as new functionality is very impressive.

Internet Reptile
United Kingdom
Over 1 year using the app
Prisync replied May 31, 2023

Thank you for sharing your experiences. We hope the best in your journey! If you need any help don’t hesitate to reach out to our team😊

April 4, 2023

Arleen was amazing and followed up regularly. They customised the app due to some issue with some URL which had advanced script running. in the end it was the better option and wokring well.

Fastron Electronics Store
Australia
Over 1 year using the app
Prisync replied May 31, 2023

Thank you for your positive review! At Prisync, we prioritize providing a seamless experience for our customers. We're glad that you had a pleasant experience!

If you have any further questions or need assistance in the future, please reach out to us. We genuinely appreciate your support. ☺️

January 26, 2021

We have been using Prisync with Magento for 5 years before we migrated our store to Shopify on which we have been using Prisync for over a year. We continue to use Prisync as our main price management engine, and the Shopify app makes it much easier to use this powerful tool. We have also began using the API services to create value added services for our vendors and store visitors. The support team have always been very responsive, and this trend has only improved over the years. We are very happy with Prisync, this tool is an integral part of our business where the pricing is directly related to our sales. Thank you!

KolayOto
Türkiye
Over 1 year using the app
January 21, 2021

I cannot speak highly enough about both the product and the service offered by the Prisync team. We required some help during setup & nothing was too much trouble for the team, they were also really quick to answer any questions we had & made sure our account was up & running without any problems. 5 Star from us. Prisync is becoming a more valuable asset to our business every day! Thanks to all the team for your help.

Just Add Play
United Kingdom
Over 1 year using the app
November 17, 2022

Really great app at allowing us to track competitor pricing in the market quickly & easily. The tool/app itself is very easy to use and we have had brilliant customer support so far. Would recommend!

Joseph Joseph AU
Australia
Over 1 year using the app
Prisync replied December 15, 2022

Thank you for this review. We are happy to hear that we can make your job easier when it comes to pricing. Fulfilling our customers’ needs is the priority for our team! 😊