Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
October 4, 2023

I would 100% recommend Prive to any brand offering subscriptions. We were on Recharge for 3+ years and finally decided that it was time to move away from that archaic platform.

Prive has been a breath of fresh air in the subscription space. Their support is phenomenal (should out to Kai, Edgar and Claudia), their features are exactly what we need, and the analytics actually load (*cough cough* Recharge).

Half of our business is processed through subscriptions, so migrating platforms can definitely be an intimidating task, but the Prive team has made the transition incredibly smooth.

Prive > Recharge

Soul
United States
About 1 month using the app
Prive Technologies Inc. replied October 5, 2023

Thank you so much for the wonderful review, Soul Team! We are so glad to be working with you and are pumped for some rocketship growth together!

July 13, 2023

Prive as product has been an outstanding fit for our business. We migrated from an internally built custom subscription app. Prive has enabled our business to scale and optimize subscriptions.

From a team standpoint, I cannot say enough good things about the team. From the sales process to onboarding we were always met with personable and accountable team members.

Tiny Organics
United States
5 months using the app
Prive Technologies Inc. replied August 3, 2023

Thank you so much Tiny Organics team! You are such an amazing team to work with and we are thrilled to be here for this next phase in your growth journey!

June 4, 2023

We've had a great experience working with the Prive team to migrate our subscription business from Recharge. Kai has done a fantastic job educating our team on Prive's features and project managing the migration. We're excited to up-level this part of our business and look forward to working with Prive as a key business partner for years to come.

Foria
United States
8 months using the app
August 6, 2023

Without a doubt, Prive deserves a solid 5 stars in my book! The analytics and forecasting features it offers have proven to be a goldmine of information, allowing me to make smarter decisions for my business. What's even better is how user-friendly the whole experience is – navigating through the app feels like a walk in the park, even for someone like me who's not a tech expert. Let's not forget the implementation process – it was smooth sailing thanks to Prive's straightforward setup. If you're on the lookout for a game-changing subscription app that covers all the bases, Prive is an absolute winner!

MyVolleyBox
United States
About 2 months using the app
March 20, 2023

Would 100% recommend Prive for anyone looking to integrate subscriptions into their Shopify store! Its a major shift in the way we do business but the Prive team have been great in helping us get started. The set up was quick and easy, Kai looked after our onboarding and she was fantastic the whole way through!

PLANTMADE
United Kingdom
About 1 year using the app
Prive Technologies Inc. replied March 21, 2023

Thank you so much, Plantmade team! We are so excited to continue to scale and grow with you!

March 16, 2023

Kai was our Customer Success Manager and I could not be more happy with the information + support she provided us during the process from A-Z. She went above and beyond and always communicated every single step of the way. I'm excited to use Prive in general as I've heard + read many great reviews but in general she provided a great first impression and start to this partnership. Thank you Kai!!!!

Repurpose
United States
9 months using the app
July 28, 2022

Another happy customer! I made the switch from Recharge (thank god!) and after researching many different subscription softwares, I landed on Prive and I am so glad I did! We have a very customized Shopify backend with different variants within a product needing different rules, so I was looking for something that would be able to work seamlessly (which is not easy) while also providing a lot of new features Recharge couldn't offer. Prive did not disappoint! They worked super hard during our onboarding to set it up they way I needed it and it looks beautiful! Their self-serve widget is great (slight learning curve but if you play around with it for a bit, it's actually quite simple) and offers a lot of customization, but it does lack a few functionalities I was seeking. With that said, I brought all the changes I wanted to my rep and their engineering team set it up quickly. We also ran into some front end widget issues and their head engineer got on an email thread with me the same day we found the problem to fix it, which was a huge relief! Overall, I am very glad I chose Prive and I look forward to continuing to grow my subscription side of the business with them! Well done, guys!

Blossom Essentials
United States
8 months using the app
Prive Technologies Inc. replied July 29, 2022

Thank you so much for the review, Blossom team! Glad we were able to help you make the switch and super pumped for the incredible continued growth!

September 26, 2022

We have used a couple of subscription platforms before Prive and have ben blown away by how good this team/product is! We had quite a complex setup/migration and customization needs which were easily dealt with by Prive. (1000x better than our last migration experience with another subscription platform) They really are a true subscription partner who takes in feedback and applies it quickly to their product by releasing updates and changes faster than we have seen anyone else move. I am genuinely excited for how good this platform is and will be in the future. The customer service is excellent, even though we are in a different time zone, and the platform is all set up to reliability and properly service stores with 10K+ subscribers. We couldn't be happier, thanks Claudia, Kai and the rest of the Prive team!

Garden Street Gin Club
Australia
8 months using the app
Prive Technologies Inc. replied September 26, 2022

Thank you so much GSGC team!!! It has been our honor and delight to be able to work with you. So excited to be here for your growth journey as well!

Edited August 10, 2023

We are really excited that we found Prive. The integration into Shopify was a seamless one. Big shout out to our account manager Kai. She was easy to work with and held our hand throughout the process. I highly recommend Prive for those with a subscription model business.
Everything in life (& business) should be this easy!

WellCapped
United States
7 months using the app
Prive Technologies Inc. replied August 3, 2023

Thank you so much for your feedback- so sorry you were looking for a phone number. While we don't have a call center currently, all of our clients have dedicated contact information for each individual customer success manager. If you have any issues, please do not hesitate to contact your CSM directly and we will respond ASAP. I know our team has since reached out to assist, but do let us know what features you are looking for and we will be so delighted to help. We are dedicated to making sure your positive experience is sustained and hope we can make up for the frustration you experienced today.

April 11, 2023

It's been great working with the Prive team - they have been very adept at understanding the complexity in our subscription offering and have created a product that is significantly superior to other subscription vendors that we have previously worked with. Would recommend Prive to any business looking to build out a subscription offering.

Nutrition Kitchen HK
Hong Kong SAR
6 months using the app