Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
October 14, 2022

If you are looking to integrate subscriptions for your store- Prive is the obvious choice. Fully customizable, intuitive backend and affordable (unlike many other companies I was checking out).

Tabs Chocolate
United States
5 months using the app
Prive Technologies Inc. replied October 26, 2022

Thank you so much, team Tabs! Excited to support your recurring revenue rocketship :)

February 15, 2023

Prive is not only a lot more seamless than our current subscription provider, but the team handled the entire transition very smoothly. Very happy with our new subscription with Prive and looking forward to sticking on this app moving forward. Thank you to the whole Prive team making the transition of our subscribers as easy and straightforward as possible. Also, the platform is very easy to use as well!

The Plug Drink
United States
4 months using the app
Prive Technologies Inc. replied February 16, 2023

Thank you so much team! So great to hear the feedback!! Cheers to incredible subscription growth ahead :)

March 8, 2023

We love this platform! Nothing compares to Prive. The capabilities are best in class, along with their team. Onboarding and migration from Recharge was a breeze. Highly Recommend if you plan on scaling your subscription model with a top subscription partner.

EBOOST
United States
About 2 months using the app
November 15, 2022

Prive offers robust subscription features and addressed some of the main issues with our previous subscription provider. Big fans of the password-less log in, native checkout, clean reporting, and unique gifting capabilities. Not to mention, an awesome team that took care of the entire migration process for us!

wildwonder
United States
29 days using the app
Prive Technologies Inc. replied December 6, 2022

Thank you so much for the review! It's such a pleasure to work with you! 🚀

February 8, 2023

After learning about Prive through a webinar that we joined about subscription services, we knew that when we were ready to have subscriptions, Prive was going to be the service that we went with. Since signing up this past week, we are so happy we did just that! The experience and onboarding process has been really seamless and the Prive team makes themselves readily available to answer any questions you may have. They also reached out to set up a 30 minute meeting to run through the platform and additional questions. We can't recommend Prive enough! The platform is very straightforward, simple to use, and the customer service is amazing! Totally recommend.

Dam Good™ English Muffins
United States
6 days using the app
Prive Technologies Inc. replied February 16, 2023

Thank you so much for the great feedback! So glad we were able to help get you onboarded and can't wait to help with continued growth!

June 30, 2022

We switched from Recharge to Prive for our baby diaper startup, Kudos, and we've never looked back! Beyond having an incredibly responsive customer support team, Prive has greatly simplified and improved the experience for our customers. Before Prive, at least 15% of our support tickets were from users confused about how to log in to manage their subscription. Ever since implementing Prive and their seamless email/phone code check-in, the number of support tickets around this has dropped to almost zero. Similarly, not having to duplicate discount codes or worry about two checkout processes has greatly streamlined business operations for us. The team at Prive is extremely talented and with more analytics and consumer insights ahead on the product roadmap, we feel confident knowing that Prive is going to be covering all of our business subscription needs!

Kudos
United States
About 18 hours using the app
Prive Technologies Inc. replied July 1, 2022

Thank you so much, Kudos team! It is such a delight to be able to work with you. We are so glad we have been able to help and are energized to continue crushing all your subscription needs!

May 11, 2022

Awesome app and customer service! We're so glad to be using prive to help us grow our subscription business. Definitely recommend to any e-comm business!

otherworld
United States
About 2 hours using the app
Prive Technologies Inc. replied May 11, 2022

We love to hear it! Thank you so much for your partnership. We are excited for the growth!

Edited March 19, 2023

After sitting down and working with your team - I SUPER appreciate their help on a Sunday! The app still doesn't bundle the way I was told it does when I got it. I opted to go with another app that has more flexibility, more docs, and is at a lower price point. I understand you all usually work with enterprise clients, at that scale an onboarding call is likely appropriate. For SMB, an app should be able to onboard without having to schedule a call. That would be more of my time spent to find out this app doesn't do what I am looking for, in that time I can get another app set up and running. Thank you for the help, all the best on your journey with this app!

jD Bath Co
United States
About 19 hours using the app
Prive Technologies Inc. replied March 19, 2023

So sorry to hear you had this experience! For onboarding, we typically like to setup an onboarding kickoff and get access to your theme so we can do the setup for you as we are focused on white-glove onboardings. Our team has reached out to schedule an onboarding so we can align on your goals and help!

May 12, 2022

I use Prive app for subscription service. I recommend working with Prive team since they are hard working folks that response fast and make better product with each update.

Circles Coffee
United States
5 minutes using the app
Prive Technologies Inc. replied May 13, 2022

Thank you for the review! So grateful to work with a wonderful team like yours!

May 11, 2022

I needed a flexible and more detailed subscription app compared to what is on the market and Prive has been able to check off all the boxes of features I need. Their support is great and the team is very flexible and helpful to improve the product and user experience.

Rusty's Pet Essentials
United States
2 minutes using the app
Prive Technologies Inc. replied May 11, 2022

Thank you so much for the review! We are grateful to have you as a partner! :)