Reviews (24,916)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.
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Beginning my experience with Privy presented some initial challenges. Additionally, the quality of the live chat support left much to be desired, costing me an excessive amount of time in search of answers. That said, the appointment of Henry as my dedicated specialist marked a significant turning point. With his extensive expertise, Henry contributed greatly to a better user experience. The application operates reliably overall but I believe there is considerable scope for enhancement.
Hi there,
Thank you for taking the time to share your experience with Privy. Your feedback is incredibly valuable to us as we continuously strive to improve our services.
We have reviewed the chat conversation you had with Privy support and agree that there is additional work we can do with this agent to provide better clarity and timely support for our merchants.
Does just what it says. Pops and allows customers to add their email address. Once you have their address and it is synced with your email subscription service (Mailchimp), you can send them campaigns.
Awesome app. already got some subscriptions after 1 day
I love the fresh modern look of Privy. I've tried other apps but this is the easiest to use, the cheapest (it's free!!) and by far the best looking. Highly recommended.
Easy to set up. So far, so good.
Not a bad little add on to the site, disable emails though they always seem to be sending something.
Just using the simplest option to add to mailing list has made email acquisition so easy. About to up the game with a giveaway. Should produce even greater results.
It is too early to give a review. I have only set up the account. I will know more in 2 weeks after I have had time to use it. For current it is easy to use. Trying to figure out if it is beneficial yet.
Easy to use app. Curious, if an email has already been provided (on a previous visit), is there a way to recognize that user and not have the pop-up window reappear?
Fantastic app - much better than the base popups my Shopify theme offers! :)