Reviews (24,815)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for significantly boosting monthly revenues, increasing email subscribers, and improving conversion rates. It features a range of marketing tools such as pop-ups, email, and SMS campaigns, with automation and Shopify integration. The interface is user-friendly, and the pricing model is cost-effective. Customer support, including live chat and Zoom calls, is frequently praised for its efficiency and helpfulness.

March 19, 2024

Beginning my experience with Privy presented some initial challenges. Additionally, the quality of the live chat support left much to be desired, costing me an excessive amount of time in search of answers. That said, the appointment of Henry as my dedicated specialist marked a significant turning point. With his extensive expertise, Henry contributed greatly to a better user experience. The application operates reliably overall but I believe there is considerable scope for enhancement.

13 Moons
United States
About 2 months using the app
Privy Operations replied March 21, 2024

Hi there,

Thank you for taking the time to share your experience with Privy. Your feedback is incredibly valuable to us as we continuously strive to improve our services.

We have reviewed the chat conversation you had with Privy support and agree that there is additional work we can do with this agent to provide better clarity and timely support for our merchants.

July 10, 2017

So far, so good. Just started using it today. Looks like it will be useful.

Bintik Bintik
Canada
About 6 years using the app
September 11, 2017

SO far so good looking forward to building my email list!

Moderngadgets Co
United States
Almost 6 years using the app
January 3, 2018

Very good! It's very easy to use.

Agua Vitae
Chile
Over 5 years using the app
November 7, 2016

Very user-friendly app. Well designed and excited to create our email campaigns.

Noweld
South Africa
Over 4 years using the app
November 26, 2016

pretty amazing app that is easy to use!

Puppylove Doggy Fashion
Singapore
Over 4 years using the app
September 4, 2020

It has been used to collect emails on our store front theskinmantra.com and it has done the job well

Theskinmantra
India
About 4 years using the app
November 5, 2018

its good. kinda hard to get started. worked so far, we will see how it goes. tutorials or something would have been helpful.

Just Baby Feet
United States
About 4 years using the app
March 9, 2017

A fantastic range of products, from pop-ups to banners and even sticky bars! Thank you Privy!

Sg Style
Singapore
About 4 years using the app
February 27, 2017

great, works really well and not buggy

Wethepeoplestore
Singapore
About 4 years using the app