Reviews (4,111)

Overall rating
4.5
Counts per rating level
  • 75% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for enhancing email marketing, increasing sign-ups, and improving conversion rates. It integrates well with Shopify, offering customizable pop-ups, email campaigns, and automations. Merchants value features like unique discount codes and abandoned cart emails. The user-friendly interface and integration with platforms like Klaviyo are praised. Customer support is noted for being responsive and helpful, making it a valuable tool for email and SMS marketing.

November 7, 2016

Very user-friendly app. Well designed and excited to create our email campaigns.

Noweld
South Africa
Over 4 years using the app
September 4, 2020

It has been used to collect emails on our store front theskinmantra.com and it has done the job well

Theskinmantra
India
About 4 years using the app
January 19, 2020

Pretty solid app. Not all the interfaces are as intuitive as they could be, but overall it works really well.

NovelTeas
United States
About 4 years using the app
Privy Operations replied January 21, 2020

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training or watch tutorials at privy.com/training

November 5, 2018

its good. kinda hard to get started. worked so far, we will see how it goes. tutorials or something would have been helpful.

Just Baby Feet
United States
About 4 years using the app
December 17, 2018

I'm new to these Shopify apps. So far this one seems fairly easy to work with and I look forward to playing with it some more.

Buy Fake Snakes
United States
Over 3 years using the app
August 28, 2019

Useful for emailer signups. I've been using this for a year. Works well, no issues so far. Running different campaigns for a/b tests is helpful.

woodgeekstore
India
Over 3 years using the app
Privy Operations replied August 29, 2019

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

November 29, 2019

The customer service is awesome and I'm still learning about taking my email marketing to the next level.

Obsessed With Succulents
United States
About 3 years using the app
Privy Operations replied November 29, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training or watch tutorials at privy.com/training

October 25, 2019

figuring it out trying to get more sales will let you know
figuring it out trying to get more sales will let you know

Polkadots & Moonbeams LA
United States
About 3 years using the app
Privy Operations replied October 25, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

Edited December 15, 2018

As a "non-technical" person, it is fairly easy to use. I would recommend this app to anyone who has a retail website.

Hulls Of Frankfort
United States
Almost 3 years using the app
November 27, 2019

I like the popups but some of the interface is difficult to manage. The coupon generation changed in my store and created a bad situation.

Hoplite Outfitters
United States
Over 2 years using the app
Privy Operations replied December 2, 2019

Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at support@privy.com and the team will be happy to give you a hand.