Reviews (24,815)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for significantly boosting monthly revenues, increasing email subscribers, and improving conversion rates. It features a range of marketing tools such as pop-ups, email, and SMS campaigns, with automation and Shopify integration. The interface is user-friendly, and the pricing model is cost-effective. Customer support, including live chat and Zoom calls, is frequently praised for its efficiency and helpfulness.

June 29, 2024

Hi, I am not using the app, how can I delete all the data in my site?

ALECRIM.lab
Brazil
Privy Operations replied July 2, 2024

Hello,

Thank you for reaching out. We understand your concern about removing all data associated with your site. To ensure your data privacy, a member of our team has reached out you with the specific details of your account so we can assist you further.

Please check your email (and spam folder, just in case) for further instructions.

If you need help with anything else, you can always reach our support team at support@privy.com, and we’ll happily guide you through any process step by step.

We appreciate your patience and look forward to resolving this for you promptly.

August 8, 2017

Decent App, obviously I wish I could have more features on the free version, but i like it.

Creative Elements 4 You
United States
Almost 8 years using the app
March 23, 2017

Had a bit of difficulty mastering the learning curve. Chat tech support was of little help. I literally spent several hours combing on line tutorials for the answer. Still, once i was able to figure the intuitive nature of the platform, easy peasy.

Evol Industries
United States
Over 7 years using the app
June 22, 2017

I am struggling to get it to work

Vixenergy
South Africa
Over 7 years using the app
July 25, 2017

I probably need to learn more about this app - have been frustrated customizing the look of content for campaigns. I'm only reviewing now because I get prompted every time to review, even though I'm still figuring it out!

Manoir
United States
About 7 years using the app
October 30, 2017

Quite easy to set up. Pop up newsletter sign up forms are user friendly. Need to have more font options though - i.e. integrate with Google Fonts. Would also be much better if Privy was self sufficient and didn't need to be connected with MailChimp to send double opt-in, subscriber confirmation and final welcome emails.

Jo Stanes Art
Australia
About 7 years using the app
July 10, 2017

Hard to move around fileds. No auto save.

Bamboom Ie
Poland
About 7 years using the app
Edited October 12, 2019

Good! thanks
It was helpful to improve my business from the website.
I hope that your app could connect automatically with mailchimp.

CarpenterA.com
South Korea
Almost 7 years using the app
August 25, 2018

cool app, but causes pages to load much slower.

Birminghamjewelry
United States
Almost 7 years using the app
December 5, 2016

A little tough to figure out, but very easy once you get the hang of it. A bit frustrating when campaign updates take a long time to load.

Nevskys
United States
Almost 7 years using the app