Reviews (24,814)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for significantly boosting monthly revenues, increasing email subscribers, and improving conversion rates. It features a range of marketing tools such as pop-ups, email, and SMS campaigns, with automation and Shopify integration. The interface is user-friendly, and the pricing model is cost-effective. Customer support, including live chat and Zoom calls, is frequently praised for its efficiency and helpfulness.
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Hi, I am not using the app, how can I delete all the data in my site?
Hello,
Thank you for reaching out. We understand your concern about removing all data associated with your site. To ensure your data privacy, a member of our team has reached out you with the specific details of your account so we can assist you further.
Please check your email (and spam folder, just in case) for further instructions.
If you need help with anything else, you can always reach our support team at support@privy.com, and we’ll happily guide you through any process step by step.
We appreciate your patience and look forward to resolving this for you promptly.
Easy to set up and customize, but have only used the free version and only for a few hours. There's a very annoying popup prompt asking for a review that won't go away unless you leave one.
Quite nice... Lot's of services in one app. Good pricing structure. Good customer service. Needs more features though, and a bit of integration and UX polishing.
A bit confusing and doesn't have much control but still does the job pretty good.
This is my first campaign. It was very easy to set it up. I'm excited about how customers will respond to it.
I like this app but would love to see a social follow discount, not just email. To replace the bekeeting app that shopify no longer supports.
I have been using this app for 3 years for a single pop up. have about 5k a month page views, and now they have put a limit on pageviews and are charging $20 a month. Time to find a new app, nothing special that any email platform cant do.
The more I try and use it the more features I find either don't works or don't work as perhaps Privy suggest, shame, it used to be a great company but they seem to be focusing on new products although I rarely see them rather than fixing all the glitches in the basic system. I still have an unresolved issue
I use to love this app it was easier to navigate. Now it's so hard to even use our own design. If you can let us build element one by one I am more than happy to stay with you guys, but as is now I am looking for another App
To be honest, it's a fantastic app, I can't fault it. Support is also great and previously I rated it 5 stars. However, I'm giving them 3 stars now as their new pricing structure is way overpriced. Previously it was FREE with an option to upgrade for more features and branding removal. Now they are essentially forcing long term customers to pay for this previously free services, as it's now based on page views instead. So I'm out.... I've found another provider.
Privy, I understand that pricing structures have to change from time to time but perhaps you could have started with something a little more cost effective for your customers. Perhaps restricting the number of forms and functions available on the free plan would have been a better idea instead. Then you can simply add more forms and functions on a set of new paid plans, so customers can decide what plan suits them based on what they need and can afford.