Reviews (24,815)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for significantly boosting monthly revenues, increasing email subscribers, and improving conversion rates. It features a range of marketing tools such as pop-ups, email, and SMS campaigns, with automation and Shopify integration. The interface is user-friendly, and the pricing model is cost-effective. Customer support, including live chat and Zoom calls, is frequently praised for its efficiency and helpfulness.

August 8, 2017

Decent App, obviously I wish I could have more features on the free version, but i like it.

Creative Elements 4 You
United States
Almost 8 years using the app
March 23, 2017

Had a bit of difficulty mastering the learning curve. Chat tech support was of little help. I literally spent several hours combing on line tutorials for the answer. Still, once i was able to figure the intuitive nature of the platform, easy peasy.

Evol Industries
United States
Over 7 years using the app
June 22, 2017

I am struggling to get it to work

Vixenergy
South Africa
Over 7 years using the app
July 25, 2017

I probably need to learn more about this app - have been frustrated customizing the look of content for campaigns. I'm only reviewing now because I get prompted every time to review, even though I'm still figuring it out!

Manoir
United States
About 7 years using the app
October 30, 2017

Quite easy to set up. Pop up newsletter sign up forms are user friendly. Need to have more font options though - i.e. integrate with Google Fonts. Would also be much better if Privy was self sufficient and didn't need to be connected with MailChimp to send double opt-in, subscriber confirmation and final welcome emails.

Jo Stanes Art
Australia
About 7 years using the app
July 10, 2017

Hard to move around fileds. No auto save.

Bamboom Ie
Poland
About 7 years using the app
Edited October 12, 2019

Good! thanks
It was helpful to improve my business from the website.
I hope that your app could connect automatically with mailchimp.

CarpenterA.com
South Korea
Almost 7 years using the app
August 25, 2018

cool app, but causes pages to load much slower.

Birminghamjewelry
United States
Almost 7 years using the app
December 5, 2016

A little tough to figure out, but very easy once you get the hang of it. A bit frustrating when campaign updates take a long time to load.

Nevskys
United States
Almost 7 years using the app
March 12, 2018

It would be five stars but they do not take your crucial input.

Privy is a great platform, yet, the mobile component, which is used by over 70% of our visitors has a defect when applying the static sign-up button. It is intrusive and covers both, the check-out button on the bottom as well as the Menu bar when applied on the top.

Not very smart.

It is a mild code effort to change.

Goacosmetics
United States
Over 6 years using the app