Reviews (24,917)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.
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So far so good! more stars coming with successful email signups
very poor customer service. Exit pop-up works ok, but to sort out paid services and get customer support almost impossible!
Thanks for the feedback and sorry about the issues you are experiencing. Hope we can turn that around quickly.
Customer service is not good. I have had an issue now for more than a month. Send numerous email and issue still not fixed. We are working on switching out this app.
Emails can have better templates
Pas encore testé, l'installation à pas l'air simple...
I used this app because it was the highest rated. I really just wanted a simple email app. Not sure i want to torture my customer with pop ups. I guess being polite is old school....
SO many goddamn pop ups, ironic for a pop up service to annoy me because of their pop ups but I am purely leaving a review because it has asked me to leave a review 15 times in the last 15 minutes.
Ridiculous.
not sure what is going on here , I JUST started so it will have to get some time before this may be useful
just installed ! have to see how things go .
If you're a smaller business and think this will be a game changer, it won't be. I noticed no significant improvement after downloading privy. Get a different email app, there are way cheaper and better ones out there. The popups and cross sells are nice features, but not worth the price you will pay for them as they charge you for each "email subscriber" you get, even if you don't use their email services. If you reach out to support they usually just copy and paste a section of their policy in there and suggest that your account could be banned. Safe to say my experience and many others hasn't been good with Privy. I wish I could keep it for the popups only, but it isn't worth the money. I can't believe how many people have downloaded this, it's insane the manipulation they have. Also the support is subpar at best, honestly, it's pretty terrible. Download at your own risk, who knows, maybe it will help you a lot.