Reviews (24,910)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

Edited December 28, 2015

Took me a second to realize how easy it is to customize the look each pop up. Good, clean app with lots of options when it comes to look and feel. Plus, I love being able to see a list of all the people who've submitted emails thus far. Makes my job easier.

Tijuanajackson
United States
Almost 5 years using the app
October 21, 2017

Great! Easy to use. Thank you
Shar
Shartruese

Shartruese
Australia
Almost 5 years using the app
March 1, 2018

Really nice app lots of features for free I would definetely recommend it to a starter like me

Smiled Grow Lights
France
Almost 5 years using the app
November 7, 2016

Very user-friendly app. Well designed and excited to create our email campaigns.

Noweld
South Africa
Over 4 years using the app
April 14, 2017

Easy to use, simple, create effective campaigns

Dark Rose Gothic Jewellery
United Kingdom
Over 4 years using the app
September 21, 2017

Easy to use and navigate. Keep it up.

A1 Shopper
United States
Over 4 years using the app
May 3, 2017

works well, lots of features to chose from and it's working properly

Opv Beauty
United Kingdom
Over 4 years using the app
November 29, 2019

The customer service is awesome and I'm still learning about taking my email marketing to the next level.

Obsessed With Succulents
United States
Over 4 years using the app
Privy Operations replied November 29, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training or watch tutorials at privy.com/training

October 18, 2016

Good amount of features on the free version. Very easy to use with nice templates. The premium version is a bit pricey.

Shop Joy Love
United States
Over 4 years using the app
Edited December 18, 2018

Like most apps it gives you a taster of the good stuff but blocks enough features to make you purchase the full package. The harassment to write this review can also be a bit much, you get a repetitive pop up to remind you about it. It's a good basic system and I would recommend it, but as I've found with most third party apps they can get expensive if you want the full range of features.

De Lacey Fine Art Ltd
United Kingdom
Over 4 years using the app