Reviews (24,921)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

Edited March 7, 2017

Setup is easy, and everything works as expected. However, with Google cracking down on mobile pop-ups/interstitials lately, I feel like disabling on mobile only should be a basic and therefore free feature... perhaps even the default, since I'm not sure why anyone would want to voluntarily get dinged by Google. I'm not trying to do anything complex or customize further than that. I just want a "disable on mobile" or "only show tab on mobile" option. It appears the only solution currently is to have exit intent-triggered popups on desktop (instead of timed), which never show up on mobile. If I'm wrong or the option to disable on mobile is added in the future, please contact me, and I would be happy to change my review.

Wisdom Supply Co
United States
Over 7 years using the app
December 17, 2016

Easy to setup and use. Well designed!

Rob Mcallan
United States
Over 7 years using the app
Edited December 13, 2016

I love Privy.
The design options are colourful and fun and it's quite easy to use.
The support team is also very helpful and I love that they send out emails to update users on the latest SEO changes to ensure that your site is google friendly!

Zulunar
Australia
Over 7 years using the app
February 4, 2017

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R Distribution
United States
Over 7 years using the app
February 23, 2017

So fast and easy set up. And FREE? yes, please! Thank you, Privy!!

Satsuma Designs
United States
Over 7 years using the app
March 9, 2017

Amazing. I really needed this for my business. Thank you so much

Aceofdiam Boutique
United States
Over 7 years using the app
June 19, 2017

Looks professional and easy to use

Post Shields Inc
United States
Over 7 years using the app
July 13, 2018

this is the best thing since sliced bread. we can make sandwiches now!

Lulyboo
United States
Over 7 years using the app
February 19, 2017

Useful for making sign up forms and easy to follow instructions

Beyondbiasa
United Kingdom
Over 7 years using the app
Edited September 23, 2016

Been using it for few weeks. Easy to setup and works great with Shopify! Will definitely recommend to others. Great work team Privy!

Ubellestyle
Singapore
Over 7 years using the app