Reviews (24,915)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.
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I have found a lot of negatives with Privy, it is not intuitive, you cannot get telephone support, the wait time for chat support is too long, some options don't work as advertised on mobile etc. However I am giving it a full 5 star review, because the bottom line is that we made more money than we spent.
Outstanding customer support! Thank you, Andrew for helping me get the most our of the app! Super responsive and helpful! App does so many things and is easy to use! Thank you!
Seems good so far although i haven't seen it uo and running
So easy to use. Great customer service.
Good, still learning ihow to use it, not very mobile user friendly and could do with interface update.
Using Privy has taken our online business to a whole new level. We have added so many new customers to our email list. With a discount pop up, customers have been converting much higher since we have started using this app!! It really does work and I recommend anyone who is having trouble converting into sales to try this app!
Easy to use and very informative
love it! Literally could not be happier with the app and service. Customer service was great as well.
Extremely easy, looks and works great!
This app is pretty great! It's easy to use and figure out. I had it all set up the way I wanted with a pop-up newsletter form within the hour I downloaded the app! So far the free version suits my needs. I would highly recommend!