Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

July 28, 2017

Good App, Sometimes it's not on my site for whatever reason

Speakeasys
United Kingdom
About 1 year using the app
July 25, 2018

Great

Tang Dynasty
China
About 1 year using the app
January 8, 2020

I just got it. Good so far, they have you leave a review in order to finish the setup so I will update later.

Untold
Australia
About 1 year using the app
Privy Operations replied January 10, 2020

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

June 22, 2017

So far, so good! Will be interesting to see how it goes in generating sales!

Iron Kings Liftwear
Australia
About 1 year using the app
July 17, 2018

Great app! Extremely useful and compact in load time. Better containment when using on mobile would make it pretty close to perfect.

Sudsdirect
United States
About 1 year using the app
Edited September 24, 2019

look like things are coming along well thus far, not sure if im setup right, have not as yet seen any improvement in sale or signups.

Jwwb Enterprises
United States
About 1 year using the app
February 17, 2017

this is pretty good stuff. the free option is good for those stating out and looking t test and scale conversions

Technotrap
United States
About 1 year using the app
March 16, 2016

Signed up to Privy a few days ago, and already my list is building up nicely. Love it.

Nappy Love
United Kingdom
About 1 year using the app
August 28, 2017

Haven't used yet so don't know about the support. But so far so good.

Playground Pasttimes
United States
About 1 year using the app
October 23, 2018

I love this app has great features available even on the free plan. The reason for my 4 star review instead of a 5 star is due to some minor UX issues when creating campaigns.

DewBerry Decor
United States
About 1 year using the app