Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

March 13, 2018

seems legit, will see how it works out moving forward

The Peach Panda
United Kingdom
About 1 year using the app
February 25, 2019

Somethingcute.ca - Seems very easy to set up. Will review after a few weeks of trials. Hopefully it can add value, and create efficiencies.

Something Cute
Canada
About 1 year using the app
May 15, 2017

Easy to use and simple features.

Ota Kulture
United States
About 1 year using the app
June 18, 2019

The install was very easy, I just completed my first campaign, hopefully, it will generate a lot of sales for me!

The Cosmic Yoga
United States
About 1 year using the app
Privy Operations replied June 19, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

July 14, 2023

We've been using Privy for about 9 months now, having switched from Mailchimp when we redesigned our website. The conversion displays and automations have been a game changer for us, bringing in more subscribers and revenues. The team are fantastic - shoutout to Vickee and Henry for being incredibly helpful! The only small negatives so far have been pricing (which of course is proportional to the size of your business and may be worth it) and a couple of smaller technical issues which the team are constantly improving. Overall, we would definitely recommend.

La Fromagerie
United Kingdom
About 1 year using the app
June 3, 2017

good , but i dont think you can remove the "powered by privy" under the tab when it pops up on the page.

Ecomhayes 2
United Kingdom
About 1 year using the app
September 1, 2019

the app is great. more individuality in the design would be even better. For example, you could save details of your own brand or add pictures to the competition Rad. yet thank you for privy

Blumenblick
Germany
About 1 year using the app
Privy Operations replied September 3, 2019

Thank you for the feedback, super helpful! We'll take this into consideration as we develop our product further. In the meantime as you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

January 28, 2017

so far so good. will amend this accordigly

Unlawful Shirts
United States
About 1 year using the app
November 23, 2016

So far, so good. There is so much that this app can do; I am looking forward to seeing what I can accomplish!

Ireign
United States
About 1 year using the app
February 21, 2019

Easy to use app that gives sellers a leg up when it comes to re-targeting traffic to your online store.

Coffee Addicts
United States
About 1 year using the app