Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

January 30, 2019

still new here, but love it so far! Ive been capturing email and it seems very user friendly. thanks!

Hiouchi Jewels
United States
Almost 4 years using the app
March 18, 2021

I used this app to help me achieve more signups for my shop newsletter. I have seen increases in sales and signups. I am very happy with Privy and cannot wait to watch my business grow more in the future.

AngelsHaveAttitude.com
United States
Almost 4 years using the app
February 12, 2020

privy had a very responsive customer service! Thank you for helping me with my 1 problem I was having with the app

EckCellent Creations
United States
Over 3 years using the app
January 31, 2017

Great! Really helpful with good design :)

Pitaspitaspajaritas
Spain
Over 3 years using the app
July 12, 2017

Amazing app! This app has definitely helped to increase our sales.

Summer Salt Body
Australia
Over 3 years using the app
Edited October 31, 2019

We've been using Privy for over a year and are very happy with it.
It's easy to set up and just works and it's been great seeing our email list grow!

Petalandpins
Australia
Over 3 years using the app
November 30, 2016

very easy to setup, love the features, good app
http://topdognutrition.co.nz

Topdog Nutrition
New Zealand
Over 3 years using the app
Edited April 5, 2019

Love this app and it's free. Way to go Privy. Can't wait to see what you are going to do next. Thanks

DiamondXpres
United States
Over 3 years using the app
Privy Operations replied April 6, 2019

Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

March 15, 2020

So far so good. The app was easy to integrate, easy to update, and easy to tweak. I attempted many free apps before switching to Privy. I'm glad I made the change.

Four Putt
United States
Over 3 years using the app
March 1, 2017

The product works well, and helping to grow my email list. :)

Happy Luxe
United States
Over 3 years using the app