Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

Edited April 19, 2020

Quite simple to use, and very customisable. I was able to get a pop up, edited and published within 20-30 minutes! Very happy with this app!

The Lueur Collective
Australia
About 1 year using the app
October 3, 2016

So far so good! Super easy to use.

Frontlineleds
United States
About 1 year using the app
January 17, 2019

Ok. Don't be so silly as to pester customers for a shiny review until they have had a chance to check out your goods.
YoSimity?

The trouble with starting at the top meaning five stars and browbeating customers for 100 characters when they have hardly got started is that there is nowhere to go from there except down. Ok, let's hope your stuff is as good as you say it is?

The Sexy Wear
Canada
About 1 year using the app
Edited May 30, 2017

So far so good. I am getting to know the app. Nothing new to say, satisfied so far.
I have no great raves about this app nor do I have any great disappointment with this app. I am satisfied with the performance of the app.
I have nothing more to say about this app. please just accept this review. Mailchimp works too.

Foreal African Designs
United States
About 1 year using the app
August 5, 2019

This app works well. But I have a suggestion, the default Exit Pop Up should include more fields, e.g. birthday, mobile number etc. Then it is for the user to decide whether to untick certain fields.

Shopbeep
Singapore
About 1 year using the app
February 25, 2017

good app overall rated four stars.

Afias Closet
United Kingdom
About 1 year using the app
April 5, 2019

This app is very helpful, thank you. I like the tracking. The review tab gets stuck open on the mobile able and becomes difficult to access via web app.

ZIZIA
United States
About 1 year using the app
Privy Operations replied April 6, 2019

Thanks for the review! The logged in experience is definitely not optimized for mobile. I'll oass on the feedback to our product team.

September 30, 2017

Good App, not had a great deal of time to use it but looks promising

Boblbox Com
United Kingdom
About 1 year using the app
November 9, 2016

So far so good! Just changed from Squarespace to Shopify and the apps like this one are making all the difference.

Ethnic Elegance Llc
United States
About 1 year using the app
October 4, 2021

The email options Privy offers are great! The text marketing product is a definite no!
We tried it for over a month. Our customer texts were sent after flash sales and offers were over, the text interface set up leaves a great deal to be desired....they offer no graphics or text options that pop for clients to take notice, like other marketing text services. Privy did refund our fee and was very nice to listen to the issues we experienced.

Binsky's Sweets & Eats
United States
About 1 year using the app