Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

December 31, 2018

This app is very helpful, i enjoy using it and it is very simple to usee. good job guys. it work very well,

Live Love Soca Clothing & Accessories
United Kingdom
Almost 3 years using the app
August 27, 2020

I use this app to collect emails and it collects emails for us, and we wish it auto-updated, but hey.

MunjoMunjo
United States
Almost 3 years using the app
February 27, 2017

I really like the features for designing the pop-ups but I had big problems with editing the text. I tried contacting support repeatedly but no-one got back to me.

Miatango
United States
Almost 3 years using the app
July 19, 2019

I use this app for newsletters, automated emails, and subscriptions. I like the subscription pop up o. The website but the newsletter feature needs work. I wish it was more like Mailchimp.

The Butter Bean Shop
United States
Almost 3 years using the app
Privy Operations replied July 19, 2019

Thanks for the feedback! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

December 27, 2018

I like the app. I don't like that the free version doesn't have a whole lot of helpful tools to help build your marketing list.

Ash Park
United States
Almost 3 years using the app
November 13, 2017

Not so easy to use. Difficult to find what I'm looking for. Navigation could be improved. Overall a bit confusing trying to integrate app with sites.

Bowservids
United States
Over 2 years using the app
December 20, 2021

still, early days yet..so far so good but I think the template options are not enough. There are quite a lot out there.

Banele Coffee
United States
Over 2 years using the app
May 3, 2017

Really giving this review because I was tired of the pop up telling me you wanted a review.

Nomonauseaband
United States
Over 2 years using the app
January 25, 2017

Too early to tell.....don't really know what the hell I am doing

Momospice
United Kingdom
Over 2 years using the app
May 15, 2017

Your navigation back to the items I managed to create was difficult to navigate. The interface with items I'm making and how they correspond was also a little difficult to figure out. Just kept clicking and eventually it worked.

In Loving Memory Box
United States
Over 2 years using the app