Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and customizable pop-up displays, which effectively aid in email collection and campaign management. They value its unlimited email sending feature and seamless integration with top email marketing platforms. The advanced analytics dashboard is praised for providing comprehensive insights. The customer support is noted for being prompt and knowledgeable. The Spin to Win feature is highlighted for boosting subscriber growth. Merchants also appreciate the free plan and valuable feedback provided by customer success managers. Many credit the app for transforming their e-commerce strategies and increasing sales.

Edited March 28, 2019

Today was my first day using privy and I love it. It is so easy to use and I love how easy it is to find tutorials on how to use it. As a new business owner this will for sure help me draw traffic and keep my customers. Please add a category for tutorials as a tab this would help alot .

Athletic Aha!
United States
About 4 years using the app
Privy Operations replied March 28, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

June 16, 2019

Works seamlessly with shopify integration. However designing the email was difficult but managed to get there. Found it difficult to go back a step during email design and couldn't add a button to a single row with text above.

Nataussie
Australia
Over 3 years using the app
Privy Operations replied June 17, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

August 8, 2019

So far so good, but it kind of kicked me out of the tutorial to do this review so...maybe they should switch this around. But so far, it seems pretty decent.

Yesss Hunny Tea
United States
About 3 years using the app
Privy Operations replied August 9, 2019

Thank you for the feedback and sorry about that odd user experience. We'll consider that in the future! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

We also offer live training to new users on a weekly basis. Check it out here! https://www.privy.com/training

May 1, 2019

Are use the app for my website for a 10% off code to sign up for a mailer. Having a bit of trouble finding where to put in the 10% off code

Led by Iron Apparel
United States
Almost 4 years using the app
Privy Operations replied May 1, 2019

Thanks for the feedback! We are sorry about the issue you are experiencing. Please send us an email at support@privy.com and the team will give you a hand when they are back online.

Edited April 26, 2019

I use this app so customers can sign up for our store's newsletter. Hopefully more free features will be added in the near feature, especially for small businesses that are just starting.

JMW Boutique
United States
Almost 4 years using the app
Privy Operations replied April 29, 2019

Thanks for the review and feedback on free features! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

May 14, 2019

The only thing is that is not very clear when you want to export the data about how many customers you have in the pop up, so you can integrate with email solutions.

iSleep
Mexico
Over 3 years using the app
Privy Operations replied May 15, 2019

Thanks for the feedback and review! We actually have lots of tutorials at privy.com/tutorials and offer live training to new users on a weekly basis. Check it out here! https://www.privy.com/training. I have also sent your business to our support team so you can expect someone to reach out in the near future.

Edited May 20, 2019

This app really helps build email subscriptions for us. Highly recommend using Privy for your email needs.

Airgas Outlet
United States
Over 3 years using the app
Privy Operations replied May 21, 2019

Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

January 15, 2019

I use the ap to help get sign ups, I am still working out the best way to implement this but thank you. I would just like to be able to move the popup so it comes in from the side in the middle rather than just straight on the middle of the screen but it is doing the job at the moment.

Bohemian Inspire
Australia
Over 4 years using the app
August 6, 2019

A little tricky to setup but seems to be working fine now. Still waiting to send out an email because they required us to scrub our email list pretty thoroughly but I'll update the review once we try it out!

Plak That
United States
About 3 years using the app
Privy Operations replied August 9, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

January 27, 2019

Didn't see a way to add direct link addresses for social media on the thank you page (after email sign up) or a way to create a popup on a specific page but the app works really well. have already tested it.

Airborne Beard and Shave Company
United States
Over 4 years using the app