Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

May 3, 2017

works well, lots of features to chose from and it's working properly

Opv Beauty
United Kingdom
Over 4 years using the app
November 29, 2019

The customer service is awesome and I'm still learning about taking my email marketing to the next level.

Obsessed With Succulents
United States
Over 4 years using the app
Privy Operations replied November 29, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training or watch tutorials at privy.com/training

October 18, 2016

Good amount of features on the free version. Very easy to use with nice templates. The premium version is a bit pricey.

Shop Joy Love
United States
Over 4 years using the app
Edited December 18, 2018

Like most apps it gives you a taster of the good stuff but blocks enough features to make you purchase the full package. The harassment to write this review can also be a bit much, you get a repetitive pop up to remind you about it. It's a good basic system and I would recommend it, but as I've found with most third party apps they can get expensive if you want the full range of features.

De Lacey Fine Art Ltd
United Kingdom
Over 4 years using the app
Edited November 17, 2016

The pop-up has really helped us with our email marketing campaigns. I'm using the free version and it's got most of what I need. One feature that I would like to see as an add on with a lower price point ($79/month is a little much), is the audience targeting. I just want to be able to run a specific pop-up on a specific page for Black Friday or other one off types of deals.
Otherwise, great tool for collecting emails and offering coupons.

Nitetronic
United States
Over 4 years using the app
March 29, 2019

the app is user friendly and very easy to use and it is free. why not to try? clear integration instructions.

Hipster Sports Gadgets
Hong Kong SAR
Over 4 years using the app
Privy Operations replied April 1, 2019

Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

October 22, 2017

I really like the app. It is very easy to use and effective.

The Best Accessory
United States
Over 4 years using the app
August 29, 2017

It's good, I've been using both free version and the paid one.

Futuregadgetplace Com
United Kingdom
Over 4 years using the app
Edited March 9, 2017

Works for me. Love it, a little-worried about google news policy regarding pop-ups

Hollywood History
United States
Over 4 years using the app
May 18, 2017

nice app - we use it for www.glueckskind-shop.at a 100% organic merino wool, silk and tencel based fabric for baby and kids
Glückskind

Gluckskind
Germany
Over 4 years using the app