Reviews (24,921)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

October 12, 2016

Easy to use app. Curious, if an email has already been provided (on a previous visit), is there a way to recognize that user and not have the pop-up window reappear?

Ad Hoc Home
United States
Over 7 years using the app
November 27, 2016

Love it! Gave me an opportunity to get started at my own pace with out paying while I get things figured out! Thank you Privy!

Toryen
United States
Over 7 years using the app
November 16, 2016

Very easy to add. I appreciate that it allows for so many options. You can decide if you want a pop up, tab at the top, request at checkout or embedded. Very clean app and easy to use.

Bella Ryann
United States
Over 7 years using the app
October 8, 2016

Great so far - easy to use and beautiful to look at.

Shop Hunt Club
United States
Over 7 years using the app
May 3, 2017

awesome, easy to use and implement

Styleitnry
Hong Kong SAR
Over 7 years using the app
Edited March 30, 2019

Great App, with Great Results. I've only used the free version. Will most likely upgrade to paid version.

I Rule My Life
United States
Over 7 years using the app
Privy Operations replied April 1, 2019

Great to hear, thanks! If you want to get a demo of the paid features, you can give us a shout at sales@privy.com and one of our reps will be happy to show you what we can do.

Edited July 18, 2017

Great app. Great customisation but one flaw for free users.

According to Google new best practices, if customers go to your mobile site and the first thing they see is a popup, Google search ranking of your website will be affected. Unfortunately there is no option in the free version of the app to set it to show only a tab on landing pages and trigger popup on second page etc. It is just one setting for desktop and mobile. So you would have to sacrifice some trigger settings on desktop just to be complaint on mobile with Google.

Other popup apps such as better coupon box which is free have this option included. You can have the desktop settings but on mobile set it to only show the tab and no popup until the tab is clicked which works with Google and does not affect your site. Think think should be default for free users.

Ultimateshield
United Kingdom
Over 7 years using the app
November 21, 2016

Excellent, This app works a treat!!

Grease Monkey
United Kingdom
Over 7 years using the app
April 10, 2017

Easy to use and engages new subscribers

Love Hachi Designs
Australia
Over 7 years using the app
Edited December 16, 2018

So easy to use and integrate! Has helped my business significantly. I have been using Privy for over a year now and cannot recommend it enough. It is easy to use and has never had any issues.

Bubba Chew Silicone Teething Jewellery
Australia
Over 7 years using the app